GlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product.
GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time instructions to workers, or customers, to speed up and guarantee efficient problem resolutions. Even though GlarAssist is focused on the Manufacturing and Field Services industries, the vendor states any…
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Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year per installation
Pricing
GlarAssist
Help Lightning
Editions & Modules
No answers on this topic
Enterprise
$75,000
per year per installation
Offerings
Pricing Offerings
GlarAssist
Help Lightning
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
GlarAssist
Help Lightning
Considered Both Products
GlarAssist
No answer on this topic
Help Lightning
Verified User
Anonymous
Chose Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them …
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.