| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Glassbox | Score8.1 out of 10 | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A |
 Pendo.io | Score9.5 out of 10 | N/A | Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance. | N/A |
| Glassbox | Pendo.io | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Glassbox | Pendo.io | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Pendo.io Pendo is better than the alternatives as it is more all in one. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Glassbox | Pendo.io | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mobile Capabilities |
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| Results and Analysis |
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| Glassbox | Pendo.io | |
|---|---|---|
| Likelihood to Recommend | 9.9 | 9.9 |
| Likelihood to Renew | 9.1 | 9.0 |
| Usability | 8.7 | 8.9 |
| Support Rating | - | 9.7 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 9.0 |
