TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glassbox

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time.N/A

    Quantum Metric

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.N/A
    Pricing
    GlassboxQuantum Metric
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassboxQuantum Metric
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GlassboxQuantum Metric
    Considered Both Products
    Glassbox
    Chose Glassbox
    Glassbox offered the server side capabilities we needed over anyone. Glassbox does not rely on massive custom event packages. Glassbox user interface is very simple and user friendly. The adhoc reports and fairly easy to use. It is an enteprise wide application and is not …
    Incentivized
    Quantum Metric
    Chose Quantum Metric
    its well suited for the environments for the workloads of huge transactions,huge I/O,avoiding delays for the workloads which need immediate attention with great workflows.For the great transformations and data mining it would be helpful,for great customer behaviorial, it would …
    Incentivized
    Chose Quantum Metric
    Impressive interface to help me with getting a detailed journey of where my user is and clearly define the challenges these users face while moving from one step to another, backed with data points.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GlassboxQuantum Metric
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Glassbox and Quantum Metric
    Feature
    Glassbox
    9.6
    45 Ratings
    Quantum Metric
    8.7
    6 Ratings
    Responsive Design for Web Access9.844 Ratings8.46 Ratings
    Mobile Application9.943 Ratings8.66 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.444 Ratings9.06 Ratings
    Mobile App Analytics9.444 Ratings8.65 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Glassbox and Quantum Metric
    Feature
    Glassbox
    9.5
    45 Ratings
    Quantum Metric
    9.1
    7 Ratings
    Click analytics9.945 Ratings9.27 Ratings
    Scroll maps9.344 Ratings9.07 Ratings
    Conversion tracking9.444 Ratings00 Ratings
    Goal tracking9.444 Ratings00 Ratings
    Funnel Analysis9.945 Ratings00 Ratings
    Session Recording and Replay9.445 Ratings8.87 Ratings
    User Segmentation9.445 Ratings9.07 Ratings
    Heatmap tool00 Ratings9.37 Ratings
    User Ratings
    GlassboxQuantum Metric
    Likelihood to Recommend
    9.9
    (46 ratings)
    9.2
    (43 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    7.5
    (2 ratings)
    Usability
    8.7
    (15 ratings)
    7.7
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (32 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)