Glip (discontinued) vs. Pigeon Messengr

Glip feels right at home with a marketing and creative team. You must first ask yourself, are you tired of emailing all the time? Would working in real-time save you time? Do you share files all the time with your colleagues? If you answered yes to any of these questions then Glip can definitely benefit you.

I would recommend this to anyone looking for a solid work chat. It has been super reliable and easy to use for everyone. It may be less suited in a much bigger company where I could see messages being buried if there are too many people in one channel.

• The chat functionality of Glip is fantastic, and even their mobile app is really good. The software is truly platform-agnostic. My team uses Mac, Windows and Chrome OS as well as iOS and Android.
• The task functionality is well-designed and intuitive. It's very helpful to have access to tasks regardless of device or location, and the ability to create tasks from messages is surprisingly handy.
• The notes functionality is a great way to store information that the whole team or just a few members need access to. We also use it for mark-up occasionally, since it has the ability to leave comments pinned to a location on the document or image.
• We have the option of inviting clients to join Glip. This isn't something my team uses at this point, but it's an option.

Incentivized

• The chat feature works seamlessly whether you're in a video call or voice call.
• The video is of great quality in all calls.
• When in meetings or away from the office, you can easily set up alerts and messages to let team know if they try to contact you.

• Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
• Add a more robust search feature to find old conversations. Search query time could also be sped up.
• Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.

Incentivized

• Sometimes a message will get broken up and I am unable to view it all at once.
• It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
• It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!

Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.

Incentivized

I've never had it be not available.

Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.

We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.

Incentivized

The team tasked with selecting a collaboration tool shortlisted Glip along with Microsoft Teams, and Webex Teams because they performed well and were reliable in our demanding Enterprise footprint. Glip also has a global presence and many applications to integrate with and many of the features were on par with its competitors.

Incentivized

Slack: Pigeon Messengr isn't as well known but does have many of the same features at a lower price point. Miro: I had actually used Miro in a previous position, but I expressed to my leadership that I very much thought it was the wrong kind of functionality for what we were doing. We typically just send messages and files and did not need the level of interaction that the Miro whiteboard provided.

I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.

• Glip has made it immensely more practical to manage team meetings, coordinate tasks, and hold video conferences. While some other apps might have a simpler user interface, you pay the price in having to adopt multiple applications to get the job done.

Incentivized

• Positive - less time wasted on emails
• Positive - less expensive than having a chat tool and a video tool (and phones!)
• Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings