Pigeon Messengr

Score8.6 out of 10

11 Reviews and Ratings

What is Pigeon Messengr?

Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way.

Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you left off.

The vendor offers integrations with many popular project management and cloud storage providers, including Trello, Wrike, Google Drive, Dropbox, and Box.

Pigeon Messengr offers a 14-day free trial that gives users up to 2,000 voice and video minutes and up to 1,000 messages.

Categories & Use Cases

Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 8.8
Discussions
Users can join groups or message boards for forum-style collaboration.
Category average: 8.4
Notifications
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
Category average: 8.4

Video files
Supports video file types
Category average: 7.6
Audio files
Supports audio file types, such as .mp3, .mp4, and .wav
Category average: 8

Anthony Kissinger View profile

Director of Risk Management in Finance and Accounting at Dun and Lawrence Finance (201-500 employees employees)

Use Cases and Deployment Scope

We use Pigeon Messengr as our primary internal messaging tool. Prior to Pigeon Messengr, we had used mostly used email and phone calls, which were an absolute pain. Anyways, Pigeon Messengr has replaced these tools as a central portal that allows me to communicate both with my reports and my leadership in one convenient place, without the pain of having to go click back and forth between inboxes and email chains or having to scroll through email chains with everyone's eight-line signatures to finally find a document. Now it is all in one place.

Pros

Search options. It isn't quite Google, but it is significantly easier for me to find specific messages and shared documents in the threads than it was when we were using email.
Ad-hoc meetings. The Huddle feature is really great for those moments when you think "This would be so much easier said than written" but also don't want to walking across the office building and up and down stairs just to have a five minute chat.
Mobile App: It's great for those days where I have a doctor's appointment to be in the loop available for the team. Keeping track of emails on my phone was a pain.

Cons

File types. It works fine with your standard files (Word, Excel, CSV, etc.) but some of the reports put out by our software won't load, so it's back to email.
Small thing, but the new message notification often will not go away.

Most Important Features

1 on 1 and group communication
File transfer
Ad-hoc meetings

Return on Investment

Significant positive impact. While I can't provide company wide numbers (nor am I aware if we even track it specifically), I know that I personally probably save somewhere between 2-5 hours on any given week from not having to track down files and messages in email chains.
Also security. Pigeon Messengr, as a purely internal messaging tool, reduces mishaps like employees cc'ing external clients on emails they shouldn't have access to.

Alternatives Considered

Slack and Miro

Other Software Used

Miro, Microsoft 365, Wolters Kluwer OneSumX

Verified User

Team Lead in Customer Service (5001-10,000 employees employees)

Use Cases and Deployment Scope

Pigeon Messengr was first only used by our IT department but is now used across the whole company after covid-19 started. Many of our jobs including mine went remote. By using the product, I am able to talk to whoever I need to with just a click. No more waiting around to see if someone read your email. The Outlook integration allows you to keep track of everything that happens throughout your day. Using instant messaging to communicate with your team is efficient and time-saving.

Pigeon Messenger fue utilizado inicialmente solo por nuestro departamento de TI, pero ahora se usa en toda la empresa tras la llegada de la COVID-19. Muchos de nuestros trabajos, incluido el mío, se volvieron remotos. Gracias al producto, puedo hablar con quien necesito con un solo clic. Se acabó tener que esperar a ver si alguien lee tu correo electrónico. La integración con Outlook te permite estar al tanto de todo lo que ocurre a lo largo del día. Usar la mensajería instantánea para comunicarte con tu equipo es eficiente y te ahorra tiempo.

This review was originally written in English and has been translated into Spanish using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Pros

The ability to search for co-workers at different locations easily
The emojis are fun
You can be on a call but still can do work on your computer
La capacidad de buscar compañeros de trabajo en diferentes ubicaciones fácilmente
Los emojis son divertidos
Puedes estar en una llamada pero aún así puedes trabajar en tu computadora

Cons

The integration with Trello doesn't always work and things get missed.
Sometimes memory usage goes high while using, which does not occur with other video conference platforms
It has the drawback that it sometimes uses a considerable amount of computer resources
The price could always be better
La integración con Trello no siempre funciona y se pasan por alto algunas cosas.
A veces el uso de memoria aumenta durante el uso, lo que no ocurre con otras plataformas de videoconferencia.
Tiene el inconveniente de que a veces utiliza una cantidad considerable de recursos del ordenador.
El precio siempre podría ser mejor.

Most Important Features

It has proven to be a useful tool for exchanging documents.
The text messaging and chat features are simple and intuitive.
Ha demostrado ser una herramienta útil para el intercambio de documentos.
Las funciones de mensajería de texto y chat son sencillas e intuitivas.

Return on Investment

Positive: We could see immediate improvement communication once we added Pigeon Messengr
Negative: People socialize and don't work sometimes, but there is no way to track that. Just my feelings.
Positivo: Pudimos ver una mejora inmediata en la comunicación una vez que agregamos Pigeon Messengr
Negativo: La gente socializa y a veces no trabaja, pero no hay forma de rastrearlo. Es solo mi opinión.

Alternatives Considered

Cisco Jabber and Webex Meetings

Other Software Used

Salesforce.com

Verified User

Program Manager in Corporate (10,001+ employees employees)

Use Cases and Deployment Scope

We use PM for all our internal communication. It's used for product updates, small talk, questions, etc. Everyone in the company has this installed on their computer. Since we're such a large company, it's imperative that we all have easy access to talk to one another, PM solves this issue for us.

Pros

allows us to create multiple channels
let's us add gifs to conversations to keep things light

Cons

I wish PM didn't time out all the time

Most Important Features

Ability to add multiple channels

Return on Investment

We've all been able to stay more connected

Verified User

Consultant in Quality Assurance (51-200 employees employees)

Use Cases and Deployment Scope

I work remotely, so I rely on Pigeon pretty heavily to keep in touch with my team. We have a channel for the whole department to share info and ask questions, and we can message each other individually or create separate chats of select people to discuss specific things. We use it every shift to let each other know who's active/working and when we are signing off.

Pros

Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!

Cons

Would like a "nudge" feature when people don't answer. I think it's easy to overlook new messages if they're in an older thread.
That's all I can think of. Pigeon is great!

Most Important Features

Ability to create multiple channels for different topics or projects.
Active/away indicator to easily see who is around.
Reliable notifications so nothing gets missed.

Return on Investment

I don't have any insight regarding the cost or ROI, but it has been really helpful and I feel communication among the team has been pretty painless!

Alternatives Considered

Slack

Verified User

Consultant in Quality Assurance (51-200 employees employees)

Use Cases and Deployment Scope

I use Pigeon Messengr in my organization to stay in contact with co-workers, remain up to date on important information, and communicate with the management team. This platform is also essential because my job is WFH, so it is utilized like a time clock for notifying everyone when I am working. Pigeon Messengr helps my organization be efficient while enjoying our work.

Pros

Silent but visible alerts when notifications come through.
Tagging specific people to alert them.
The search function is fantastic.

Cons

Sometimes a message will get broken up and I am unable to view it all at once.
It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

Most Important Features

Tagging feature - alerts an individual (useful when a reply is necessary)
Search feature - helpful for finding information faster
Direct message feature - good for personal communication and not clogging up the main feed