TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GLPI

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    $23

    per IT agent/per month

    i-doit

    Score9 out of 10
    N/Ai-doit is an open source IT documentation and configuration management database (CMDB).N/A
    Pricing
    GLPIi-doit
    Editions & Modules
    GLPI Network Cloud
    $23
    per IT agent/per month
    Basic
    $1,455
    for <10 IT agents; <500 IT assets
    Standard
    $4,365
    for <50 IT agents; < 5000 IT assets
    Advanced
    $14,550
    for >51 IT agents; > 5001 IT assets
    No answers on this topic
    Offerings
    Pricing Offerings
    GLPIi-doit
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,200 per installationNo setup fee
    Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.
    More Pricing Information
    Features
    GLPIi-doit
    Incident and problem management
    Comparison of Incident and problem management features of GLPI and i-doit
    Feature
    GLPI
    9.0
    2 Ratings
    i-doit
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory8.02 Ratings00 Ratings
    Self-service tools9.02 Ratings00 Ratings
    ITSM collaboration and documentation8.02 Ratings00 Ratings
    ITSM reports and dashboards10.02 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of GLPI and i-doit
    Feature
    GLPI
    8.5
    2 Ratings
    i-doit
    -
    Ratings
    Configuration mangement9.01 Ratings00 Ratings
    Asset management dashboard8.02 Ratings00 Ratings
    Change management
    Comparison of Change management features of GLPI and i-doit
    Feature
    GLPI
    9.5
    2 Ratings
    i-doit
    -
    Ratings
    Change requests repository9.01 Ratings00 Ratings
    Service-level management10.02 Ratings00 Ratings
    User Ratings
    GLPIi-doit
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)