GLPI vs. PDQ Deploy & Inventory

GLPI is
well suited to an on prem environment, I work for a company that values open-source
software and European solutions.
I have no
experience with GLPI cloud hosted solution or their support as we have in house
devs that fix and improve our installation, their community in the support forum
is excellent if you have a question or want advice on an issue.

Incentivized

PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.

Incentivized

• Tickering
• Inventory
• FAQ

Incentivized

• Deploy updates to software like Adobe and Java
• Show which computers are currently connected and turned on
• Turn on computers that are off
• Turn off computers that are on
• View which hardware (RAM, HDD, processor, etc) is on each device

Incentivized

• Lack of auto update mechanism.
• Admin interface is somewhat dated.

Incentivized

• The scripting part could benefit from samples / examples
• Deployment scenarios could be included for ease on first use
• Including Inventory directly within Deploy would be great

Incentivized

PDQ is very useful and one of the tools that we use a lot.

Incentivized

We’ve used
GLPI for many years and the interface has gotten better with every major
release, the dashboard is easy to use and customizable.

With the
massive catalogue of plugins, you can change or add so many features and if you
have the right team, you can turn it into a completely unique piece of
software.

So, if the
default setup isn’t to your liking you can tweak it extensively.

Incentivized

The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.

Incentivized

I have not had to use PDQ Deploy support's process. In terms of the actual application, I haven't found an exe, msi or script that I can throw at it that it can't handle. Being able to call the config file for Office is an especially useful feature.

Incentivized

We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.

Incentivized

The only other product on the market is Ninite, the major disadvantaged of Ninite you need to build you own packages and scripts for deployment. I would much rather download the packages and manager the software in this fashion then to take all of the time to do it Ninites way. I would need to go find and keep update date in the industry when a vendor updates something... I have not time to do this Please Choice PDQ.

Incentivized

• No cost upfront apart from hosting
• Extensive plugin catalogue to add new features without any cost
• No maintenance cost unless you need support.

Incentivized

• Convenience! Despite being a small team, PDQ Deploy has boosted our ability to deliver up-to-date Windows applications to our client PCs in a fraction of the time it took when the process was a manual one. Our reach has naturally improved; installing a simple application on a suite of 20 PCs no longer seems to be a daunting task.
• TIME-SAVING! I cannot emphasize enough the time savings one can enjoy with this product!

Incentivized