TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GLPI

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    $23

    per IT agent/per month

    Snow Atlas

    Score8 out of 10
    N/ASnow Atlas is a cloud-native platform built from the ground up to provide Technology Intelligence for today’s hybrid enterprises. Based on a microservices architecture and standardized APIs, Snow Atlas provides a unified foundation for Snow’s IT asset management, SaaS management and FinOps solutions. It can be used to display all of the technology in an enterprise's IT stack, or to find opportunities to enhance, optimize and efficiently manage technology assets and share data with…N/A
    Pricing
    GLPISnow Atlas
    Editions & Modules
    GLPI Network Cloud
    $23
    per IT agent/per month
    Basic
    $1,455
    for <10 IT agents; <500 IT assets
    Standard
    $4,365
    for <50 IT agents; < 5000 IT assets
    Advanced
    $14,550
    for >51 IT agents; > 5001 IT assets
    No answers on this topic
    Offerings
    Pricing Offerings
    GLPISnow Atlas
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,200 per installationNo setup fee
    Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.—
    More Pricing Information
    Features
    GLPISnow Atlas
    Incident and problem management
    Comparison of Incident and problem management features of GLPI and Snow Atlas
    Feature
    GLPI
    9.0
    2 Ratings
    Snow Atlas
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory8.02 Ratings00 Ratings
    Self-service tools9.02 Ratings00 Ratings
    ITSM collaboration and documentation8.02 Ratings00 Ratings
    ITSM reports and dashboards10.02 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of GLPI and Snow Atlas
    Feature
    GLPI
    8.5
    2 Ratings
    Snow Atlas
    -
    Ratings
    Configuration mangement9.01 Ratings00 Ratings
    Asset management dashboard8.02 Ratings00 Ratings
    Change management
    Comparison of Change management features of GLPI and Snow Atlas
    Feature
    GLPI
    9.5
    2 Ratings
    Snow Atlas
    -
    Ratings
    Change requests repository9.01 Ratings00 Ratings
    Service-level management10.02 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of GLPI and Snow Atlas
    Feature
    GLPI
    -
    Ratings
    Snow Atlas
    7.3
    4 Ratings
    Software and hardware inventory tracking00 Ratings8.24 Ratings
    License management00 Ratings7.54 Ratings
    Asset lifecycle monitoring00 Ratings7.23 Ratings
    Contract management00 Ratings6.93 Ratings
    Asset relationship management00 Ratings6.72 Ratings
    User Ratings
    GLPISnow Atlas
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.7
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)