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GoldMine CRM (discontinued) vs. Microsoft Dynamics 365

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GoldMine CRM (discontinued)

44 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoldMine CRM (discontinued)

    Score2.6 out of 10
    		N/AGoldMine CRM was is a Customer Relationship Management (CRM) solutions for small businesses boasting at its peak over 1 millions users across verticals, a CRM solution for businesses running Windows, available for the Cloud, Mobile and on premise. The product was acquired by Ivanti, and currently is no longer available as a standalone application.

    $65

    per month per user

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    GoldMine CRM (discontinued)Microsoft Dynamics 365
    Editions & Modules
    Cloud Based
    $65
    per month per user
    On-Premise - multi-user
    $1,992
    one-time fee 3 shared users (includes 1 year of support)
    No answers on this topic
    Offerings
    Pricing Offerings
    GoldMine CRM (discontinued)Microsoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoldMine CRM (discontinued)Microsoft Dynamics 365
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Microsoft
    Brad Bauer
    Corporate Sales Account Executive in Sales at Chicago Fire Soccer Club (Sports, 51-200 employees)
    Chose Microsoft Dynamics 365
    I wasn't involved in the purchase decision for Microsoft dynamics CRM, however I have used a number of other CRM services at different companies. Having used salesforce, goldmine, SugarCRM, and even the CRM component of Ticketmaster's Archtics software system, I can say for …
    Incentivized
    Verified User
    Chose Microsoft Dynamics 365
    Microsoft Dynamics CRM is better that ACT! and GoldMine, but I think Redtail is superior due to its straight forward nature and intuitive UI. It's just as robust so advanced users can still get the complex reports and queries they are looking for, but it's intuitive enough that …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GoldMine CRM (discontinued)Microsoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management00 Ratings8.069 Ratings
    Workflow management00 Ratings8.067 Ratings
    Territory management00 Ratings6.051 Ratings
    Opportunity management00 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.066 Ratings
    Contract management00 Ratings7.052 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Interaction tracking00 Ratings7.060 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management00 Ratings6.051 Ratings
    Call center management00 Ratings7.045 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management00 Ratings8.061 Ratings
    Email marketing00 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management00 Ratings8.059 Ratings
    Billing and invoicing management00 Ratings8.044 Ratings
    Reporting00 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting00 Ratings7.055 Ratings
    Pipeline visualization00 Ratings5.061 Ratings
    Customizable reports00 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields00 Ratings8.165 Ratings
    Custom objects00 Ratings8.060 Ratings
    Scripting environment00 Ratings7.048 Ratings
    API for custom integration00 Ratings8.052 Ratings
    Security
    Comparison of Security features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability00 Ratings7.056 Ratings
    Role-based user permissions00 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation00 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of GoldMine CRM (discontinued) and Microsoft Dynamics 365
    Feature
    GoldMine CRM (discontinued)
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access00 Ratings7.048 Ratings
    User Ratings
    GoldMine CRM (discontinued)Microsoft Dynamics 365
    Likelihood to Recommend
    3.0
    (14 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    4.6
    (3 ratings)
    8.0
    (20 ratings)
    Usability
    8.0
    (1 ratings)
    6.3
    (20 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (4 ratings)
    8.0
    (11 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.2
    (4 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)