TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A

    Phrazor

    Score7 out of 10
    N/APhrazor summarises data into a few bullet points, highlighting key insights required for decision making. It aims to help enterprises make their reports and insights easier to comprehend by writing a narrative along with each report. With Phrazor, users don't have to spend time analyzing numbers. Phrazor writes language to explain the key insights in words. Key Features: CREATE EASY-TO-UNDERSTAND REPORTS with language-based narratives. EXPLORE HIDDEN…N/A
    Pricing
    GongPhrazor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GongPhrazor
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    GongPhrazor
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gong and Phrazor
    Feature
    Gong
    8.7
    88 Ratings
    Phrazor
    -
    Ratings
    Speech-to-Text Transcription9.185 Ratings00 Ratings
    Keyword Detection9.085 Ratings00 Ratings
    Sentiment Analysis6.975 Ratings00 Ratings
    Speaker Diarization8.982 Ratings00 Ratings
    Call Recording Playback9.587 Ratings00 Ratings
    Call Summarization8.986 Ratings00 Ratings
    Conversion Metrics8.278 Ratings00 Ratings
    Keyword Search & Retrieval9.284 Ratings00 Ratings
    Call Tagging9.277 Ratings00 Ratings
    Integration with CRM Systems8.274 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Gong and Phrazor
    Feature
    Gong
    -
    Ratings
    Phrazor
    8.5
    1 Ratings
    Customizable dashboards00 Ratings8.01 Ratings
    Report Formatting Templates00 Ratings9.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Gong and Phrazor
    Feature
    Gong
    -
    Ratings
    Phrazor
    7.0
    1 Ratings
    Drill-down analysis00 Ratings8.01 Ratings
    Formatting capabilities00 Ratings6.01 Ratings
    Report sharing and collaboration00 Ratings7.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Gong and Phrazor
    Feature
    Gong
    -
    Ratings
    Phrazor
    9.0
    1 Ratings
    Publish to PDF00 Ratings9.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Gong and Phrazor
    Feature
    Gong
    -
    Ratings
    Phrazor
    5.5
    1 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings5.01 Ratings
    Predictive Analytics00 Ratings6.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Gong and Phrazor
    Feature
    Gong
    -
    Ratings
    Phrazor
    8.0
    1 Ratings
    Multi-User Support (named login)00 Ratings8.01 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.01 Ratings
    User Ratings
    GongPhrazor
    Likelihood to Recommend
    9.1
    (532 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.7
    (12 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (300 ratings)
    8.0
    (1 ratings)
    Availability
    6.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (100 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    4.6
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)