TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A

    trumpet

    N/AN/Atrumpet's microsites with mutual action plan functionality is used by salespeople to create live, interactive and collaborative plans between an organization and its customers, whether it be to close a deal or in customer success to onboard new users.

    $36

    per month per user

    Pricing
    Gongtrumpet
    Editions & Modules
    No answers on this topic
    Pro
    £36
    per month per user
    Scale
    £75
    per month per user
    Enterprise
    £125
    per month per user
    Offerings
    Pricing Offerings
    Gongtrumpet
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Gongtrumpet
    Considered Both Products
    Gong.io
    Chose Gong
    I love how Gong combines call recordings and outreach as a tool as it is easier to see previous activity before contacting the prospect or client. The general user experience is much better than Allego and Jiminny. I would say as a pure prospecting tool, I liked the usage and …
    Incentivized
    trumpet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Gongtrumpet
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gong and trumpet
    Feature
    Gong
    8.7
    88 Ratings
    trumpet
    -
    Ratings
    Speech-to-Text Transcription9.185 Ratings00 Ratings
    Keyword Detection9.085 Ratings00 Ratings
    Sentiment Analysis6.975 Ratings00 Ratings
    Speaker Diarization8.982 Ratings00 Ratings
    Call Recording Playback9.587 Ratings00 Ratings
    Call Summarization8.986 Ratings00 Ratings
    Conversion Metrics8.278 Ratings00 Ratings
    Keyword Search & Retrieval9.284 Ratings00 Ratings
    Call Tagging9.277 Ratings00 Ratings
    Integration with CRM Systems8.274 Ratings00 Ratings
    User Ratings
    Gongtrumpet
    Likelihood to Recommend
    9.1
    (532 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.7
    (12 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (300 ratings)
    -
    (0 ratings)
    Availability
    6.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (100 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.6
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)