GoodData vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoodData | Score8.6 out of 10 | N/A | GoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment. At the heart of GoodData is a universal semantic layer: a shared, code-defined model that maps raw data into consistent business concepts, metrics, and logic. Metrics are authored once and reused across every dashboard, app, or API, to ensure accuracy, governance, and trust wherever analytics are… | N/A |
 Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| BI Standard Reporting |
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| Data Discovery and Visualization |
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| GoodData | Zendesk Explore | |
|---|---|---|
| Likelihood to Recommend | 8.4 | 9.5 |
| Likelihood to Renew | 9.1 | - |
| Usability | 7.9 | 10.0 |
| Availability | 7.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.7 | 10.0 |
| In-Person Training | 9.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 9.0 | - |
| Data Sharing and Collaboration | 8.0 | 8.2 |
| Data Sources | 8.0 | 7.3 |
| Ease of integration | 7.2 | - |