Google Analytics 360 (discontinued) vs. Smartlook
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Analytics 360 (discontinued) | Score8.9 out of 10 | N/A | Google Analytics 360 (formerly Google Analytics Premium) was an enterprise-level analytics solution that was sunset in July of 2024. | $150,000 Up to 1 Billion hits/month |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
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| Web Analytics |
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| Google Analytics 360 (discontinued) | Smartlook | |
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| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | 10.0 | 8.9 |
| Usability | 9.0 | 10.0 |
| Availability | - | 9.1 |
| Performance | 10.0 | 8.2 |
| Support Rating | 10.0 | 10.0 |
| In-Person Training | 9.0 | - |
| Online Training | 7.0 | - |
| Implementation Rating | 10.0 | 7.3 |
| Configurability | - | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |