Google Analytics vs. Lumoa
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Analytics | Score7.9 out of 10 | N/A | Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap. | $0 per month |
 Lumoa | Score8 out of 10 | N/A | Lumoa is software from the company of the same name in Helsinki, that looks at any customer interaction, automates the analysis, and highlights the items with the biggest impact. Lumoa’s executive dashboard allows the user to overview and manage different customer journeys, customer touchpoints, and sets of data. And users can create cards in a dashboard that represent a specific touchpoint, location, or channel to compare the performance between cards and access specific insights related to… | $499 per month 500 feedback responses per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discounts available for annual pricing. | ||||||||||||||
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| Google Analytics | Lumoa | |
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| Likelihood to Recommend | 8.3 | - |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.5 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 7.0 | - |
| Online Training | 10.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 6.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 9.0 | - |