Google App Engine vs. Salesforce Lightning Platform

Google App Engine is especially well suited for situations where there is a variable workload during the day, e.g. inbound task processing with task queues. In this situation queues can be setup with parameters governing the process speed/scaling which allows you to easily balance performance with cost and meet a good balance.

Incentivized

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Building an application that uses Google's Authentication, means users no longer need to remember an different user id and password. Once they are logged into to Google, they can seamlessly access your application hosted on Google App Engine.
• Google App Engine automatically scales up and down. SO if your application receives a spike in user traffic, App Engine automatically launches additional instances of your application to cater for the increased traffic. Once App Engine detects that the spike is usage is over, it automatically scales down to handle the current traffic.
• Google App Engine can be easily integrated with Google Cloud SQL, Google Compute Engine, Google Cloud Storage etc, so that you can build out a full application using one or more of Google's Cloud Platform products.

Incentivized

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• For beginners, there is a learning curve that can be reduced by decluttering the functionalities.
• For much big migrations it takes to a lot of time to deploy which can be reduced.
• The scaling of applications based on the user count is not seamless and it requires improvement.

Incentivized

• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

Incentivized

App Engine is a solid choice for deployments to Google Cloud Platform that do not want to move entirely to a Kubernetes-based container architecture using a different Google product. For rapid prototyping of new applications and fairly straightforward web application deployments, we'll continue to leverage the capabilities that App Engine affords us.

Incentivized

Google App Engine is very intuitive. It has the common programming language most would use. Google is a dependable name and I have not had issues with their servers being down....ever. You can safely use their service and store your data on their servers without worrying about downtime or loss of data.

Incentivized

UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages

Incentivized

Good amount of documentation available for Google App Engine and in general there is large developer community around Google App Engine and other products it interacts with. Lastly, Google support is great in general. No issues so far with them.

Incentivized

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

App Engine is a much more streamlined system than EC2. There is a fundamental difference between them, but they are used for basically the same thing as far a I could tell -- to serve applications EC2 is certainly more complicated, but if offers more machine-level control if that's what you need. It can tend to cost more as well. App Engine is far more straightforward but there are limitations if you need to change the environment. But even then, Google Compute Engine also compares to EC2 and stays within GCP.

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• App Engine can scale basically infinitely so our users can always expect fast responsiveness.
• App Engine has saved us money by only using the resources we need when we need them.
• The security and IAM policies surrounding App Engine have saved a lot of head aches.

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized