Salesforce Lightning Platform

Salesforce Lightning Platform

673 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Lightning Platform	Score7.7 out of 10	N/A	Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.	$25 Per User Per Month

Pricing

Salesforce Lightning Platform

Starter: $25.00
Per User Per Month
Plus: $100.00
Per User Per Month

Pricing Offerings
Salesforce Lightning Platform
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	Salesforce Lightning Platform
Considered Both Products	Salesforce Mary Bruder Enterprise Account Executive in Sales at Staffbase (Computer Software, 501-1000 employees) Chose Salesforce Lightning Platform Salesforce Lightning Platform provides a more sales-focused CRM. It allows the sales force of an organization to be able to stay organized and can pull necessary reports to get a better understanding on how the business is performing regarding sales and customer activity. … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform I have only used Salesforce Lightning Platform for crm purposes Incentivized Helpful? Verified User Chose Salesforce Lightning Platform Salesforce stands out purely for its enterprise pedigree. No other competitor out there knows Enterprise business as well as Salesforce does. It is levels about the rest of the competition in terms of managing heavy processing requirements of a large enterprise. I did not have … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform Compared to Sage CRM, Salesforce Lightning Platform is leaps and bounds ahead. Sage CRM feels outdated and very slow compared to Salesforce Lightning Platform. There is a lot more ability to integrate Salesforce Lightning Platform with other APIs and systems. There is more of … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform I have been using Salesforce for two years now. Ans I have not used any other platform before similar on this. I find Salesforce very easy to use and this really makes your job much easier and faster. Its features are easy to understand and use and I am glad I have learned … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform We have always been a Salesforce shop, but have grown with the App Cloud platform as it's evolved. We eventually moved to lightning based on the streamlined interface and increased ease of use for our employees. So far we are happy with the results. Would definitely recommend … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform Salesforce, while more expensive, provides faster support, higher scalability options, and an increased opportunity to change any details whether it's about user permissions management, custom field or object creation, or an integration of another application. What really sets … Incentivized Helpful? Michael French Senior Manager Workforce Planning - Project Managment in Human Resources at Halliburton (Oil & Energy, 10,001+ employees) Chose Salesforce Lightning Platform Salesforce has more functionality as a CRM platform. The major disadvantage is the ability to integrate with Microsoft products. Ability to integrate with Microsoft is the best part about 356 given that it is a Microsoft product. Even though the price is more expensive, it … Incentivized Helpful? Simon Vargas Director Of Business Development - Operating Room, Vein Therapy, Personal Protective Equipment (PPE) in Sales at Typenex Medical (Medical Devices, 11-50 employees) Chose Salesforce Lightning Platform We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform It offers way more functionalities and the interface/design can be fully customized to best support your companies needs. Incentivized Helpful? Verified User Chose Salesforce Lightning Platform N/A Incentivized Helpful? Verified User Chose Salesforce Lightning Platform NA - I've only used [Salesforce Lightning Platform (formerly Salesforce App Cloud)] in my tenure as a CSM Incentivized Helpful? Joseph Lemos Director of Information Technology in Information Technology at Rulon International (Architecture & Planning, 201-500 employees) Chose Salesforce Lightning Platform I think Salesforce has the most powerful developer engine - I have yet to need a module that I couldn't create (maybe with help). I probably could have made the others work but Salesforce, in my opinion, made it the easiest. Salesforce is reliable and established as well so … Incentivized Helpful? Jacob LaBruzzo Customer Success Outreach Manager in Customer Service at Procore (Computer Software, 1001-5000 employees) Chose Salesforce Lightning Platform I would love to switch back to Service Cloud as it was much, much more intuitive and fast. I would even take Salesforce Classic over Lightning. It at least wasn't this slow. Incentivized Helpful? Shanna Baty Paralegal/Supervisor in Legal at Summit Conversions (Legal Services, 11-50 employees) Chose Salesforce Lightning Platform I used a program formerly known as "CP." I considered it somewhat outdated, and it does not have any of the modern features that the Salesforce Lightning Platform (formerly Salesforce App Cloud) has. I consider the Salesforce Lightning Platform (formerly Salesforce App Cloud) … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform I use both. SF is the constant through the organization and I receive leads into SF and pass on opportunities through SF. SL is better for internal processes within business dev. Incentivized Helpful? Jonathan Justin Lewis IT Operations Manager in Information Technology at harmon.ie (Computer Software, 51-200 employees) Chose Salesforce Lightning Platform Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your … Incentivized Helpful? Sarah Meerschaert Business Operations Manager in Corporate at Billtrust (Financial Services, 501-1000 employees) Chose Salesforce Lightning Platform Microsoft is pretty limited in functionality compared to Salesforce. Most folks coming into your organization are going to have some level of Salesforce experience but will most likely not have experience with Dynamics. Dynamics doesn't connect as well to other platforms. Incentivized Helpful? Alexa Terry Account Executive in Sales at Talkable (Marketing and Advertising, 51-200 employees) Chose Salesforce Lightning Platform I believe the only reason we didn't choose monday.com is because we're just a bit bigger (company size- 75 people) than what monday.com handles. We also are in San Francisco, and Salesforce pretty much owns this entire city. I was also not part of the selection process of the … Incentivized Helpful? Matthew Bernstein Account Executive in Sales at Intersection Co. (Marketing and Advertising, 501-1000 employees) Chose Salesforce Lightning Platform There is a reason why the Salesforce Lightning Platform is the market leader for all things related to customer relationship management. While Close is somewhat user-friendly, it pales in comparison to all the features, bells, and whistles that the Salesforce Lightning Platform … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform We originally used spreadsheets when we first started. That worked fine until we started growing by over 100% year over year. We were able to upload all of our previous accounts in Salesforce Classic once it was called for. However, Salesforce Classic soon became redundant and … Incentivized Helpful? Verified User Chose Salesforce Lightning Platform We needed a product that would allow for easy and dynamic reports for potential and new clients. Account Managers use other products as well to monitor the client's success and Salesforce allows for seamless integration to other platforms. This serves as a one-stop-shop for all … Incentivized Helpful? Fraser Murphy Sales Team Leader in Sales at Workable (Computer Software, 201-500 employees) Chose Salesforce Lightning Platform We currently use the two together, along with HubSpot sales. Salesforce is our primary CRM and where we track and manage account and contact information. Salesforce is much more flexible and intuitive - everything is where you would expect it to be. HubSpot reporting is … Incentivized Helpful? Jordan Chen Client Relations Manager in Customer Service at Pathmatics (Online Media, 11-50 employees) Chose Salesforce Lightning Platform I think that the Lightning platform is not as clean and doesn't integrate that well. Whenever I was logged out, it was such a treck to have to log back in and I never actually knew if my activity was being saved or actually being tracked. Personally, Lightning is not my … Incentivized Helpful? Rhiannon Thompson Customer Success Specialist in Customer Service at Untappd (Food & Beverages, 51-200 employees) Chose Salesforce Lightning Platform Close and Salesforce are two very different beasts. Close is much more user friendly but lacks the ability to serve complex infrastructures and hierarchies provided by Salesforce. Close is much simpler and faster--great for high volume but will not provide you with rich, … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Salesforce Lightning Platform

Comparison of Platform-as-a-Service features of Salesforce Lightning Platform
Feature	Salesforce Lightning Platform 7.5 39 Ratings
Ease of building user interfaces	5.939 Ratings
Scalability	8.837 Ratings
Platform management overhead	7.133 Ratings
Workflow engine capability	7.135 Ratings
Platform access control	8.836 Ratings
Services-enabled integration	9.036 Ratings
Development environment creation	7.333 Ratings
Development environment replication	7.531 Ratings
Issue monitoring and notification	7.334 Ratings
Issue recovery	6.331 Ratings
Upgrades and platform fixes	7.936 Ratings

User Ratings
	Salesforce Lightning Platform
Likelihood to Recommend	6.7 (39 ratings)
Usability	7.3 (4 ratings)
Support Rating	8.1 (15 ratings)