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Google Charts vs. Zendesk Explore

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Google Charts

298 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Charts

    Score7 out of 10
    		N/AGoogle Charts provides a way to visualize data on your website - for free. From simple line charts to complex hierarchical tree maps, the chart gallery provides a large number of ready-to-use chart types. The most common way to use Google Charts is with simple JavaScript that you embed in your web page.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Google ChartsZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChartsZendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google ChartsZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    8.8
    50 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.145 Ratings7.15 Ratings
    Customizable dashboards9.548 Ratings10.09 Ratings
    Report Formatting Templates8.844 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    9.3
    51 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.645 Ratings9.59 Ratings
    Formatting capabilities9.551 Ratings9.09 Ratings
    Integration with R or other statistical packages9.537 Ratings4.85 Ratings
    Report sharing and collaboration9.646 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    9.0
    51 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.549 Ratings6.96 Ratings
    Publish to PDF9.646 Ratings9.07 Ratings
    Report Versioning8.643 Ratings9.03 Ratings
    Report Delivery Scheduling8.737 Ratings8.97 Ratings
    Delivery to Remote Servers8.830 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    8.8
    50 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.949 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization8.847 Ratings7.16 Ratings
    Predictive Analytics8.839 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    8.8
    45 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)8.844 Ratings9.58 Ratings
    Role-Based Security Model8.839 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.841 Ratings8.07 Ratings
    Single Sign-On (SSO)8.831 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    9.0
    48 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access9.546 Ratings6.05 Ratings
    Mobile Application9.629 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.744 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Charts and Zendesk Explore
    Feature
    Google Charts
    8.8
    40 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API8.932 Ratings5.34 Ratings
    Javascript API8.839 Ratings5.93 Ratings
    iFrames8.826 Ratings5.53 Ratings
    Java API8.926 Ratings5.63 Ratings
    Themeable User Interface (UI)8.828 Ratings6.23 Ratings
    Customizable Platform (Open Source)8.828 Ratings7.02 Ratings
    User Ratings
    Google ChartsZendesk Explore
    Likelihood to Recommend
    8.9
    (61 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    7.3
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (33 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (33 ratings)
    10.0
    (2 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (22 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.3
    (22 ratings)
    7.3
    (3 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)