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Google Chat vs. Google Voice

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Google Chat

159 Reviews and Ratings

Google Voice

220 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.6 out of 10
    		N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Google Voice

    Score7.8 out of 10
    		N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    Google ChatGoogle Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    Google ChatGoogle Voice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatGoogle Voice
    Considered Both Products
    Google
    No answer on this topic
    Google
    Verified User
    Chose Google Voice
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google ChatGoogle Voice
    Project Management
    Comparison of Project Management features of Google Chat and Google Voice
    Feature
    Google Chat
    8.4
    23 Ratings
    Google Voice
    -
    Ratings
    Task Management8.013 Ratings00 Ratings
    Gantt Charts8.59 Ratings00 Ratings
    Scheduling9.015 Ratings00 Ratings
    Workflow Automation7.912 Ratings00 Ratings
    Mobile Access9.322 Ratings00 Ratings
    Search9.020 Ratings00 Ratings
    Visual planning tools7.011 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Google Voice
    Feature
    Google Chat
    8.9
    23 Ratings
    Google Voice
    -
    Ratings
    Chat10.023 Ratings00 Ratings
    Notifications10.023 Ratings00 Ratings
    Discussions8.321 Ratings00 Ratings
    Surveys8.515 Ratings00 Ratings
    Internal knowledgebase9.012 Ratings00 Ratings
    Integrates with GoToMeeting8.08 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings00 Ratings
    Integrates with Outlook9.07 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Google Voice
    Feature
    Google Chat
    9.0
    23 Ratings
    Google Voice
    -
    Ratings
    Versioning8.716 Ratings00 Ratings
    Video files8.020 Ratings00 Ratings
    Audio files8.319 Ratings00 Ratings
    Document collaboration10.019 Ratings00 Ratings
    Access control9.516 Ratings00 Ratings
    Advanced security features10.017 Ratings00 Ratings
    Integrates with Google Drive8.116 Ratings00 Ratings
    Device sync9.321 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Google Chat and Google Voice
    Feature
    Google Chat
    -
    Ratings
    Google Voice
    4.4
    51 Ratings
    Hosted PBX00 Ratings8.423 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings5.226 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings5.044 Ratings
    Directory of employee names00 Ratings1.725 Ratings
    Call Management
    Comparison of Call Management features of Google Chat and Google Voice
    Feature
    Google Chat
    -
    Ratings
    Google Voice
    8.1
    65 Ratings
    Answering rules00 Ratings8.044 Ratings
    Call recording00 Ratings10.051 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings7.459 Ratings
    Message alerts00 Ratings9.063 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Chat and Google Voice
    Feature
    Google Chat
    -
    Ratings
    Google Voice
    7.2
    43 Ratings
    Video conferencing00 Ratings7.021 Ratings
    Audio conferencing00 Ratings7.038 Ratings
    Video screen sharing00 Ratings5.613 Ratings
    Instant messaging00 Ratings9.326 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Chat and Google Voice
    Feature
    Google Chat
    -
    Ratings
    Google Voice
    5.0
    61 Ratings
    Mobile app for iOS00 Ratings5.044 Ratings
    Mobile app for Android00 Ratings5.049 Ratings
    User Ratings
    Google ChatGoogle Voice
    Likelihood to Recommend
    9.0
    (23 ratings)
    9.0
    (71 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.3
    (7 ratings)
    Usability
    9.0
    (5 ratings)
    9.0
    (9 ratings)
    Support Rating
    7.3
    (3 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)