Google Forms vs. Satmetrix (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Forms | Score8.9 out of 10 | N/A | Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via… | N/A |
 Satmetrix (discontinued) | Score8 out of 10 | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
| Google Forms | Satmetrix (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Google Forms | Satmetrix (discontinued) | |||||||||||||||||||
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| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Google Forms | Satmetrix (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 4.0 |
| Likelihood to Renew | 10.0 | 5.1 |
| Usability | 9.8 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.0 | - |
| Product Scalability | 3.0 | - |