TrustRadius: an HG Insights company

Google Hangouts (Classic) vs. Phone.com

Save this comparison

Save this comparison

Google Hangouts (Classic)

522 Reviews and Ratings

Phone.com

2 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.8 out of 10
    		N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Phone.com

    Score10 out of 10
    		N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    Google Hangouts (Classic)Phone.com
    Editions & Modules
    No answers on this topic
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Phone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Google Hangouts (Classic)Phone.com
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Phone.com
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX6.915 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings10.02 Ratings
    User templates5.022 Ratings10.02 Ratings
    Call reports9.034 Ratings10.02 Ratings
    Directory of employee names3.045 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Phone.com
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules8.033 Ratings10.02 Ratings
    Call recording7.937 Ratings10.02 Ratings
    Call park7.018 Ratings10.01 Ratings
    Call screening9.036 Ratings10.02 Ratings
    Message alerts8.058 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Phone.com
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings10.01 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Phone.com
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS8.173 Ratings10.01 Ratings
    Mobile app for Android8.071 Ratings10.01 Ratings
    User Ratings
    Google Hangouts (Classic)Phone.com
    Likelihood to Recommend
    8.0
    (91 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (36 ratings)
    -
    (0 ratings)