| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Meet | Score8.1 out of 10 | N/A | Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience. | $6 per month |
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | ||||||||||||||
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| Considered Both Products | No answer on this topic | Chose GoTo Connect GoTo Connect's pricing is VERY competitive, and, in my opinion, their customer service is MUCH better than Zoom's. Easy to understand their tech support agents' English, and most of their support folks are VERY well trained. You don't typically have to go into "Tier2" or … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Connect GoTo Connect is ranked at the top of the market options. Surely the best option for small and medium size companies accross the Americas region Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Connect It was more advanced than the above software's and offer multiple features like Admin Portal and more control over management through synchronization of multiple features at one place. The above software were only used for a limited service like video conferencing or dialing. … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Google Meet | GoTo Connect | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 9.2 |
| Likelihood to Renew | 7.0 | 4.9 |
| Usability | 8.2 | 7.9 |
| Availability | - | 8.9 |
| Performance | - | 9.4 |
| Support Rating | 9.8 | 8.3 |
| Implementation Rating | - | 7.4 |
| Contract Terms and Pricing Model | 8.6 | - |
| Product Scalability | - | 9.4 |
| Professional Services | 9.0 | - |
