Google Meet vs. Rakuten Viber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Meet
Score 8.1 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Rakuten Viber
Score 9.8 out of 10
N/A
Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.
$0.02
Per Minute
Pricing
Google MeetRakuten Viber
Editions & Modules
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
USA
$0.019
Per Minute
UK
$0.019
Per Minute
Offerings
Pricing Offerings
Google MeetRakuten Viber
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google MeetRakuten Viber
Considered Both Products
Google Meet
Chose Google Meet
Slack is not capable of handling large attendees so we are using Google Meet when number of attendees are higher.
Chose Google Meet
It stands out because of its user friendly interface which is quite intuitive and simple to use and its integration with Google work space. Unlike Zoom which comes up with more advanced webinar features. Meet provides ease of use and accessibility. As compared to Microsoft …
Chose Google Meet
Zoom can be defined as a much easier , advanced and accessible version of the Google meet with multiple features such as selective chat enable , polls , emoticons , real time liveboard and calendly integration as well
Chose Google Meet
Because Meet is simple to use, you use it with weaker internet, you can quickly integrate it with your schedule and maintain a controlled meeting frequency. If you use G-suit as a whole, you have more control and integration of the tools, which makes it a lot easier, but …
Chose Google Meet
1) Comparitavely Google meet uses less amount of internet (or mobile data) as compared To Cisco Webex is the main reason for using Google Meet . 2) Moreover, participants need not to ask for permission to join even if they have left the call . They can simply do the same in …
Chose Google Meet
Google Meet provides good facilities at many situations than any other software.
Chose Google Meet

We haven't actually selected Google Meet as a replacement for the others - rather each has its own niche.
Chose Google Meet
I prefer Zoom, but Google Meet is a good alternative. Zoom is more secure and easier to manage. Zoom has more customization and I trust it more, as too many Google apps get changed without you knowing.
Chose Google Meet
Each product has its own pros and cons for example we cannot use the previously mentioned product for quick meetings because it's a bit complicated than Google hangout means so we tend to rely on each product depending on the scenario/condition that we will be facing, for …
Chose Google Meet
If I was to choose, I would go for MS Teams or Skype as it helps me to keep minutes or other notes and get back to them whenever I need. I am not a huge fan of Zoom however depends on how the organiser sets it up it allows downloading chat/minutes that I personally find very …
Chose Google Meet
Easy to use
Integration with calendar and google account
Chose Google Meet
At the time we stayed with Google Hangouts Meet as it was already integrated into our main email delivery.
Chose Google Meet
Google Meet has almost all the same features that other applications offer, basically you dot need to worry about missing features since you're at the same level. Google meet has a modern design, light application with a very easy UI.
Chose Google Meet
Google Meet stands out among other similar products in many ways, but the one way it particularly outshines all of them is the unlimited time period.
Chose Google Meet
The decision was easy to make, although Google Hangouts Meet, Skype and Zoom met the initial objective, we were inclined to choose Google Hangouts Meet because it not only does a much better job, it is easy to use, it's secure, and guarantees confidentiality in all connections, …
Chose Google Meet
Google Meet is my all-time favorite thanks to its many features and the fact that it is affordable. The software also integrates well with other Google products.
Chose Google Meet
I feel all the other options have a huge list of features. Some of them support host permission sharing, large audience, whiteboards, anonymous participants etc. But the whole point of using Google Meet is the ease of access. With no installation required, it covers almost all …
Chose Google Meet
Webex Meetings has a very old UI and also has connectivity issues most of the time. Google Hangouts Meet is free of cost and on the other hand, Webex meetings are paid and do not offer much in return. Further, it also does not have such features as google hangouts meet.
Chose Google Meet
Well we switched from Zoom because of paying issue. While Google Hangouts Meet is almost free there zoom needs extra charge to long meetings. And Zoom couldn’t meet up our common interests while meeting with foreign clients always. Performing Zoom meetings with phone isn’t …
Chose Google Meet
The price will always stand out, as it's cheaper than the other software out there for small meetings (less than 100 participants).
The connection to the servers is great as expected
The features are not really the best of Google Hangouts Meet for teaching kinesthetic learners, …
Chose Google Meet
To maintain in-depth and frequent communication, we use Google Hangouts Meet because the conversation is stable and flexible. We can achieve our goals through effective communication; communication with suppliers and purchasers is significant.
Chose Google Meet
The benefit for google hangouts meet is its seamless integration with Gmail and since most of the users have a Gmail account, it becomes a fast and reliable experience. Nevertheless, other tools have a better UI and feature list as compared to google hangouts meet. The UI for …
Chose Google Meet
Easy access to the Google Hangouts Meet service makes all the difference. Compared to other video calling services, Google Hangouts Meet is much more intuitive and easy for users to access. The only negative point is the fact that we are unable to record the meetings, which …
Rakuten Viber
Chose Rakuten Viber
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my …
Chose Rakuten Viber
Rakuten Viber is overall the best. Hands down!!! Even though the other products have their own use and they are well functioning in the market, but Rakuten Viber is still top notch!
Chose Rakuten Viber
I do not know about other products like Viber. Viber works fine on your cell phone and you can also install it on your laptop or desktop. In general I use Viber on my mobile.
Chose Rakuten Viber
Viber comes close to WhatsApp with its similar features, that said, I still prefer WhatsApp as more friends and coworkers use it. I prefer to use Slack for my other profession as a remote English teacher as it allows me to get notifications in a format that avoid annoying …
Chose Rakuten Viber
Skype's user interface is really glitchy and doesn't provide same functionality in terms of fun elements - emojis or gifs. Slack is excellent communication tool but as well doesn't provide fun elements as Viber does(emojis, memes, gifs and more). I should also mention that …
Chose Rakuten Viber
We started using Viber many years ago. The WhatsApp application was good to connect with people via text messages but it did not have the calling feature. Free calls could be made using Viber. Hence, it was used as a mode of communication within our group.
Viber could also be …
Chose Rakuten Viber
Viber is really bad compared to Slack. It is not designed for business at all.
Chose Rakuten Viber
I have compared Viber to Skype in the past, and there are two main differences I see. First, with Skype, you are not limited to calling only other Skype users (this limitation exists with Viber). Second, Skype's call quality almost always wins, which I believe is thanks to …
Chose Rakuten Viber
Before Viber, we were using Slack. Our colleagues were using slack only at work. But Viber is used for personal needs too. That is why we switched to Viber because we can reach to our colleagues anytime and from anywhere.
Chose Rakuten Viber
Better pricing than Skype. Skype has a better platform. Skype really excels in terms of video conferencing capability, the quality of image and the platform is clearly better than Viber. Viber and Skype have been in the market for a while, yet no one relies on Viber for video …
Chose Rakuten Viber
We evaluated Whatsapp and Line as 2 other tools alongside with Viber and finally decided to go ahead with Viber since we found Viber's call quality especially on international calls to be really clear and much better without any disconnections or static when we compared it with …
Chose Rakuten Viber
It's faster than all of above, better for cross platform communication and unlike the above examples (Skype for business and Slack), not directly tied to organization. Its other alternative (not listed on TrustRadius) is WhatsApp, which, in my opinion is a copy of Viber. Viber …
Chose Rakuten Viber
I use What’s App a lot but mainly for video chat and text. They don’t have a features like Viber Out that I’m aware of.
Chose Rakuten Viber
Skype has UI problems and makes the fun elements such as emojis and gifs hard to use. Slack is a good communication tool but has again less fun elements and is more work-oriented so it doesn't contribute a lot to a fun working atmosphere. Whatsapp was never even in the game …
Chose Rakuten Viber
Skype offers similar communication features as Viber, but Viber is more convenient as it uses the phone number as contact details. So instead of having to remember the user id, you just need to add your business partner's contact number and you have their viber already. Al, o …
Chose Rakuten Viber
While comparing these two applications with the Viber, I would say, the main advantage of the Viber is that it is very widely used in my region unlike other two. Otherwise, the functionality and other stuff are pretty much the same, while I slightly go for the Viber's voice …
Features
Google MeetRakuten Viber
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Meet
8.6
Ratings
8% above category average
Rakuten Viber
-
Ratings
High quality audio8.60 Ratings00 Ratings
High quality video8.00 Ratings00 Ratings
Low bandwidth requirements8.90 Ratings00 Ratings
Mobile support8.80 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Meet
7.8
Ratings
2% below category average
Rakuten Viber
-
Ratings
Desktop sharing7.40 Ratings00 Ratings
Whiteboards8.20 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Meet
7.5
Ratings
10% below category average
Rakuten Viber
-
Ratings
Calendar integration8.60 Ratings00 Ratings
Meeting initiation8.40 Ratings00 Ratings
Integrates with social media6.30 Ratings00 Ratings
Record meetings / events6.90 Ratings00 Ratings
Slideshows7.20 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Meet
7.5
Ratings
9% below category average
Rakuten Viber
-
Ratings
Live chat8.00 Ratings00 Ratings
Audience polling7.60 Ratings00 Ratings
Q&A6.80 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Meet
8.5
Ratings
5% above category average
Rakuten Viber
-
Ratings
User authentication8.20 Ratings00 Ratings
Participant roles & permissions9.60 Ratings00 Ratings
Confidential attendee list7.60 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Meet
-
Ratings
Rakuten Viber
9.5
Ratings
17% above category average
Hosted PBX00 Ratings9.50 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.70 Ratings
User templates00 Ratings8.80 Ratings
Call reports00 Ratings9.80 Ratings
Directory of employee names00 Ratings9.70 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Meet
-
Ratings
Rakuten Viber
9.3
Ratings
10% above category average
Answering rules00 Ratings9.50 Ratings
Call recording00 Ratings9.70 Ratings
Call park00 Ratings8.80 Ratings
Call screening00 Ratings8.80 Ratings
Message alerts00 Ratings9.80 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Meet
-
Ratings
Rakuten Viber
9.6
Ratings
18% above category average
Video conferencing00 Ratings9.50 Ratings
Audio conferencing00 Ratings9.70 Ratings
Video screen sharing00 Ratings9.00 Ratings
Instant messaging00 Ratings10.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Meet
-
Ratings
Rakuten Viber
10.0
Ratings
23% above category average
Mobile app for iOS00 Ratings10.00 Ratings
Mobile app for Android00 Ratings10.00 Ratings
Best Alternatives
Google MeetRakuten Viber
Small Businesses
Whereby
Whereby
Score 9.9 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google MeetRakuten Viber
Likelihood to Recommend
8.6
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
9.4
(0 ratings)
User Testimonials
Google MeetRakuten Viber
Likelihood to Recommend
Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
Read full review
It's perfect for messaging and group messaging, especially when users in group are from different places, organizations... (unlike slack where you have to be member of same organization to be in same group). The video calls are the weak point of the app, so Viber is not good for conference calls, video calls and especially for group video conference calls.
Read full review
Pros
  • First off, the quality of the call is pretty good, especially when all of us are working remotely.
  • We can easily schedule our meeting in Google Calendar.
  • Sending an invitation link is easy.
  • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
Read full review
  • It is very easy to use and is very user-friendly.
  • You can have high quality video and audio meetings with more than 1 person.
  • You can upload any type of file in Viber (video, audio, text, GIFs, PDF files).
  • It is a very well known messenger so all people have access to it.
Read full review
Cons
  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
Read full review
  • As far as I can tell, Viber lacks the feature to block specific callers/numbers. I've never needed to do this, but I'd like to know I have the option.
  • Viber cannot be used without wifi, so it is not possible to connect with contacts who aren't also using Viber. (Unless you want to use the paid service.)
  • This isn't a major complaint, but I find the layout of Viber to be a little cluttered. Comparing it to WhatsApp, I don't find it to be quite as user-friendly, and I sometimes stumble around to find my way to a contact to call.
Read full review
Likelihood to Renew
Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.
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No answers on this topic
Usability
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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No answers on this topic
Support Rating
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
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Alternatives Considered
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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Rakuten Viber is overall the best. Hands down!!! Even though the other products have their own use and they are well functioning in the market, but Rakuten Viber is still top notch!
Read full review
Return on Investment
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
Read full review
  • Rakuten Viber allows me to delete any type of message I've sent
  • Rakuten Viber can't access or read my private conversations in the first place, Viber can't sell them.
  • Hidden Chats allows me to keep whatever chats I want away from my main chat list, so they don't show up in my main chat list. Only a PIN that I set gives me access to Hidden Chats.
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ScreenShots