Google Pay vs. PhonePe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Pay
Score 5.8 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
PhonePe
Score 6.0 out of 10
N/A
PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number.N/A
Pricing
Google PayPhonePe
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google PayPhonePe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPhone app is free. Transaction fees will vary according to businesses.
More Pricing Information
Community Pulse
Google PayPhonePe
Features
Google PayPhonePe
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Google Pay
-
Ratings
PhonePe
5.2
Ratings
33% below category average
Fraud Detection00 Ratings3.00 Ratings
API or SDK00 Ratings3.00 Ratings
Recurring Payment Support00 Ratings7.50 Ratings
Billing and Invoicing Support00 Ratings7.50 Ratings
Global Support00 Ratings6.50 Ratings
Payment Form Acceptance00 Ratings4.00 Ratings
User Ratings
Google PayPhonePe
Likelihood to Recommend
2.0
(0 ratings)
6.0
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
Support Rating
6.9
(0 ratings)
-
(0 ratings)
User Testimonials
Google PayPhonePe
Likelihood to Recommend
The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances
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If i have to pay the amount via UPI then i will prefer PhonePe this is my prefered platform, But if i have to pay on the Paytm then i have the Paytm postpaid limits so i will pay the payment via Paytm postpaid. I think maximum users has Postpaid limits on the different platforms like Amazon, Paytm etc.
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Pros
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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  • Payment status confirmation
  • User details before the payment start
  • Bills and Payment
  • Reminders of the bills
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Cons
  • Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
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  • Like GPay, you dont have the option for secure login using PIN or password.
  • Sometimes your transaction gets stuck in between for long duration, so that's a technical bug with this app.
  • if you are booking your travel tickets with PhonePe and in case you cancelled it. Then you wont get any refunds for that.
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Usability
I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
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No answers on this topic
Support Rating
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
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The only thing that I find as a reason to use phonePe is the ease, comfort and convenience in doing what you want from a payment app. You get multiple competitors but you need to select for the best UX
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Return on Investment
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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  • PhonePe instantly fetches the complete bank information based on your verified number.
  • You can even buy gold and invest in mutual funds via same app.
  • There are lots of fake accounts on PhonePe so the company should allow legitimate account users only.
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ScreenShots