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Google Voice vs. HCL Sametime

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    Google VoiceHCL Sametime
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceHCL Sametime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Google VoiceHCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and HCL Sametime
    Feature
    Google Voice
    4.4
    51 Ratings
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX8.423 Ratings9.02 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings9.02 Ratings
    User templates1.419 Ratings8.02 Ratings
    Call reports5.044 Ratings8.02 Ratings
    Directory of employee names1.725 Ratings8.07 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and HCL Sametime
    Feature
    Google Voice
    8.1
    65 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Answering rules8.044 Ratings8.05 Ratings
    Call recording10.051 Ratings8.02 Ratings
    Call park6.422 Ratings8.01 Ratings
    Call screening7.459 Ratings8.02 Ratings
    Message alerts9.063 Ratings8.06 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and HCL Sametime
    Feature
    Google Voice
    7.2
    43 Ratings
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing7.021 Ratings8.06 Ratings
    Audio conferencing7.038 Ratings8.05 Ratings
    Video screen sharing5.613 Ratings8.01 Ratings
    Instant messaging9.326 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and HCL Sametime
    Feature
    Google Voice
    5.0
    61 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS5.044 Ratings8.08 Ratings
    Mobile app for Android5.049 Ratings8.07 Ratings
    User Ratings
    Google VoiceHCL Sametime
    Likelihood to Recommend
    9.0
    (71 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (9 ratings)
    8.6
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)