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Google Voice vs. MiCloud Connect

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Google Voice

220 Reviews and Ratings

MiCloud Connect

115 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    		N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    MiCloud Connect

    Score7.8 out of 10
    		N/AMiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

    $20.99

    per user/per month

    Pricing
    Google VoiceMiCloud Connect
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Essentials
    $20.99
    per user/per month
    Premier
    $26.59
    per user/per month
    Elite
    $38.49
    per user/per month
    Offerings
    Pricing Offerings
    Google VoiceMiCloud Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google VoiceMiCloud Connect
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and MiCloud Connect
    Feature
    Google Voice
    4.4
    51 Ratings
    MiCloud Connect
    8.2
    27 Ratings
    Hosted PBX8.423 Ratings7.515 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings8.315 Ratings
    User templates1.419 Ratings8.016 Ratings
    Call reports5.044 Ratings8.621 Ratings
    Directory of employee names1.725 Ratings8.327 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and MiCloud Connect
    Feature
    Google Voice
    8.1
    65 Ratings
    MiCloud Connect
    8.6
    28 Ratings
    Answering rules8.044 Ratings9.024 Ratings
    Call recording10.051 Ratings8.323 Ratings
    Call park6.422 Ratings8.626 Ratings
    Call screening7.459 Ratings8.622 Ratings
    Message alerts9.063 Ratings8.323 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and MiCloud Connect
    Feature
    Google Voice
    7.2
    43 Ratings
    MiCloud Connect
    7.6
    23 Ratings
    Video conferencing7.021 Ratings8.08 Ratings
    Audio conferencing7.038 Ratings9.023 Ratings
    Video screen sharing5.613 Ratings7.04 Ratings
    Instant messaging9.326 Ratings6.75 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and MiCloud Connect
    Feature
    Google Voice
    5.0
    61 Ratings
    MiCloud Connect
    6.2
    15 Ratings
    Mobile app for iOS5.044 Ratings8.014 Ratings
    Mobile app for Android5.049 Ratings4.512 Ratings
    User Ratings
    Google VoiceMiCloud Connect
    Likelihood to Recommend
    9.0
    (71 ratings)
    8.3
    (63 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    8.6
    (42 ratings)
    Usability
    9.0
    (9 ratings)
    8.0
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (27 ratings)
    Performance
    -
    (0 ratings)
    5.1
    (9 ratings)
    Support Rating
    7.0
    (35 ratings)
    3.5
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    2.0
    (12 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    9.6
    (30 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (3 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)