| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
 Microsoft Teams | Score7.9 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
| Google Voice | Microsoft Teams | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discounts are available for non profit organizations. | ||||||||||||||
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| Google Voice | Microsoft Teams | |
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| Considered Both Products | Chose Google Voice Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Google Voice Google Voice performs similar communication activities compared to many other business service tools. However, one often must integrate other Google apps in order to fully experience the benefits that other platforms experience locally. Voice does have the benefit of merging … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Google Voice I haven't really used anything else that gives you a whole local phone number, so I can't speak to that, but there are other solutions like Skype or Zoom that can also do calling. These are nicer in a lot of ways but, again, are different tools designed for different purposes. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Google Voice | Microsoft Teams | ||||||||||||||||||||||||||||
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| Google Voice | Microsoft Teams | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.1 |
| Likelihood to Renew | 9.3 | 3.7 |
| Usability | 9.0 | 8.3 |
| Availability | - | 9.0 |
| Performance | - | 8.0 |
| Support Rating | 7.0 | 8.3 |
| Implementation Rating | 10.0 | 10.0 |
| Contract Terms and Pricing Model | 7.0 | 6.3 |
| Product Scalability | - | 10.0 |
| Professional Services | 7.0 | 7.0 |
