Google Voice vs. NetFortris (discontinued)

Google Voice

220 Reviews and Ratings

NetFortris (discontinued)

162 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Voice	Score7.8 out of 10	N/A	Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.	$10 per month
NetFortris (discontinued)	Score6.4 out of 10	Mid-Size Companies (51-1,000 employees)	NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.	N/A

Pricing

Google Voice

NetFortris (discontinued)

Starter: $10
per user/per month
Standard: $20
per user/per month
Premier: $30
per user/per month

Hybrid Premise Purchase: Varies
Varies

Pricing Offerings
Google Voice	NetFortris (discontinued)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Features

Google Voice

NetFortris (discontinued)

Comparison of Cloud PBX features of Google Voice and NetFortris (discontinued)
Feature	Google Voice 4.4 51 Ratings	NetFortris (discontinued) 7.8 90 Ratings
Hosted PBX	8.423 Ratings	7.058 Ratings
Multi-level Interactive Voice Response (IVR)	5.226 Ratings	6.046 Ratings
User templates	1.419 Ratings	6.82 Ratings
Call reports	5.044 Ratings	9.078 Ratings
Directory of employee names	1.725 Ratings	10.078 Ratings

Comparison of Call Management features of Google Voice and NetFortris (discontinued)
Feature	Google Voice 8.1 65 Ratings	NetFortris (discontinued) 7.4 94 Ratings
Answering rules	8.044 Ratings	7.089 Ratings
Call recording	10.051 Ratings	7.067 Ratings
Call park	6.422 Ratings	6.073 Ratings
Call screening	7.459 Ratings	8.067 Ratings
Message alerts	9.063 Ratings	9.078 Ratings

Comparison of VoIP system collaboration features of Google Voice and NetFortris (discontinued)
Feature	Google Voice 7.2 43 Ratings	NetFortris (discontinued) 7.5 55 Ratings
Video conferencing	7.021 Ratings	7.017 Ratings
Audio conferencing	7.038 Ratings	8.054 Ratings
Video screen sharing	5.613 Ratings	00 Ratings
Instant messaging	9.326 Ratings	00 Ratings

Comparison of Mobile apps features of Google Voice and NetFortris (discontinued)
Feature	Google Voice 5.0 61 Ratings	NetFortris (discontinued) 9.0 55 Ratings
Mobile app for iOS	5.044 Ratings	9.046 Ratings
Mobile app for Android	5.049 Ratings	9.033 Ratings

User Ratings
	Google Voice	NetFortris (discontinued)
Likelihood to Recommend	9.0 (71 ratings)	7.0 (108 ratings)
Likelihood to Renew	9.3 (7 ratings)	8.8 (16 ratings)
Usability	9.0 (9 ratings)	7.6 (8 ratings)
Availability	- (0 ratings)	8.0 (4 ratings)
Performance	- (0 ratings)	8.0 (2 ratings)
Support Rating	7.0 (35 ratings)	9.1 (7 ratings)
In-Person Training	- (0 ratings)	8.0 (2 ratings)
Online Training	- (0 ratings)	7.2 (4 ratings)
Implementation Rating	10.0 (2 ratings)	9.8 (4 ratings)
Configurability	- (0 ratings)	9.7 (3 ratings)
Contract Terms and Pricing Model	7.0 (1 ratings)	- (0 ratings)
Ease of integration	- (0 ratings)	8.0 (1 ratings)
Product Scalability	- (0 ratings)	8.1 (2 ratings)
Professional Services	7.0 (1 ratings)	- (0 ratings)
Vendor post-sale	- (0 ratings)	8.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	8.0 (1 ratings)