TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Ticker

    Score9.1 out of 10
    N/ACommunications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.

    $9.99

    per month per user

    Pricing
    Google VoiceTicker
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Advanced
    $9.99
    per month per user
    Business
    $19.99
    per month per user
    Enterprise
    $25.99
    per month per user
    Offerings
    Pricing Offerings
    Google VoiceTicker
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For Enterprise plan is necessary minimum user per month. It start for 5 users.
    More Pricing Information
    Features
    Google VoiceTicker
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Ticker
    Feature
    Google Voice
    4.4
    51 Ratings
    Ticker
    -
    Ratings
    Hosted PBX8.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports5.044 Ratings00 Ratings
    Directory of employee names1.725 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Ticker
    Feature
    Google Voice
    8.1
    65 Ratings
    Ticker
    -
    Ratings
    Answering rules8.044 Ratings00 Ratings
    Call recording10.051 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening7.459 Ratings00 Ratings
    Message alerts9.063 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Ticker
    Feature
    Google Voice
    7.2
    43 Ratings
    Ticker
    -
    Ratings
    Video conferencing7.021 Ratings00 Ratings
    Audio conferencing7.038 Ratings00 Ratings
    Video screen sharing5.613 Ratings00 Ratings
    Instant messaging9.326 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Ticker
    Feature
    Google Voice
    5.0
    61 Ratings
    Ticker
    -
    Ratings
    Mobile app for iOS5.044 Ratings00 Ratings
    Mobile app for Android5.049 Ratings00 Ratings
    User Ratings
    Google VoiceTicker
    Likelihood to Recommend
    9.0
    (71 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)