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Google Voice vs. Webex Calling

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Google Voice

220 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    		N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Google VoiceWebex Calling
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Google VoiceWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Google VoiceWebex Calling
    Considered Both Products
    Google
    Lochan Kalicharan
    Freelance Photographer in Information Technology at Self Employed (Medical Practice, 10,001+ employees)
    Chose Google Voice
    The price was a huge standout since we have a large number of users and because of this it was important for us. Aside from cost the reliability was also of utmost importance due to the urgent nature of some of the calls. These were the two main reasons we chose this platform.
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google VoiceWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Webex Calling
    Feature
    Google Voice
    4.4
    51 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX8.423 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings7.8104 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports5.044 Ratings00 Ratings
    Directory of employee names1.725 Ratings7.1145 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Webex Calling
    Feature
    Google Voice
    8.1
    65 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.044 Ratings7.3142 Ratings
    Call recording10.051 Ratings7.5136 Ratings
    Call park6.422 Ratings7.1131 Ratings
    Call screening7.459 Ratings7.4123 Ratings
    Message alerts9.063 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Webex Calling
    Feature
    Google Voice
    7.2
    43 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing7.021 Ratings00 Ratings
    Audio conferencing7.038 Ratings00 Ratings
    Video screen sharing5.613 Ratings00 Ratings
    Instant messaging9.326 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Webex Calling
    Feature
    Google Voice
    5.0
    61 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS5.044 Ratings8.4135 Ratings
    Mobile app for Android5.049 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.916 Ratings
    Meeting initiation00 Ratings6.915 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Google Voice and Webex Calling
    Feature
    Google Voice
    -
    Ratings
    Webex Calling
    7.1
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.917 Ratings
    User Ratings
    Google VoiceWebex Calling
    Likelihood to Recommend
    9.0
    (71 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.8
    (2 ratings)
    Usability
    9.0
    (9 ratings)
    9.1
    (4 ratings)
    Support Rating
    7.0
    (35 ratings)
    8.5
    (3 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)