| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Google Workspace | Score9.1 out of 10 | N/A | Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars. | $6 per month per user |
 Zoom Workplace | Score8.4 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $15.99 per month per user |
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| Considered Both Products | Chose Google Workspace It is like a one stop shop for all the software needed at work. Easy to create an account and easy to access. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Google Workspace Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Google Workspace In terms of productivity, especially if you need collaboration features G Suite seems to be much better than 365. Although 365 is probably more feature rich, it can also seem bloated, the GSuite UI is a little less confusing and more straight forward. I think it's probably a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Zoom Workplace Better security control, where only hosts can control many features. In Teams anyone can spotlight, or mute participants. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Google Meet doesn’t feel as professional to me as Zoom Workplace and Teams feels like it has the least features of all. I think overall that Zoom Workplace is better than both though Google Meet is a cost effective alternative. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace I only use this platform if the client forces me to. It has a complicated user interface. With Zoom I can facilitate easily and be the producer, switching people into rooms, monitoring chat, request emoticons. Not with Adobe Connect. It's not as simple and clear to use. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom beats all the competition. From Google Hangouts to Slack to Skype, Zoom is the best! It is the most stable, has the most functions, and actually meets the needs of the organization. Currently, my company pays for Zoom, so I'm not sure how financially everything stacks up, … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
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| Google Workspace | Zoom Workplace | |
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| Likelihood to Recommend | 9.6 | 9.0 |
| Likelihood to Renew | 10.0 | 4.6 |
| Usability | 9.5 | 6.0 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 2.2 | 1.6 |
| In-Person Training | - | 9.1 |
| Implementation Rating | 9.1 | 2.3 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 9.1 |
| Professional Services | - | 9.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 7.3 |
