Gorgias vs. LiveChat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
 LiveChat | Score9.4 out of 10 | Small Businesses (1-50 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. Additional cost for automated ticket handling. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Gorgias | LiveChat | |
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| Likelihood to Recommend | 9.0 | 8.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | 10.0 | - |
| Support Rating | - | 7.3 |