GoTo Connect vs. Landis Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
 Landis Contact Center | N/A | N/A | Landis Contact Center for Microsoft Teams is an integrated CCaaS solution. It features: Live Dashboards and Call Monitoring Historical Analytics and Reporting Visual IVR Builder for Smart Call Routing Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing Live Manager Coaching: Listen, Whisper, or Barge In Live Sentiment Analysis Call Pop Integration into Agent Panel Webhooks for… | $75 per month per user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | Simple, user-based pricing. Contact Landis Technologies for volume discounts, using the form on the pricing page. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| GoTo Connect | Landis Contact Center | |
|---|---|---|
| Likelihood to Recommend | 9.2 | - |
| Likelihood to Renew | 4.9 | - |
| Usability | 7.9 | - |
| Availability | 8.9 | - |
| Performance | 9.4 | - |
| Support Rating | 8.3 | - |
| Implementation Rating | 7.4 | - |
| Product Scalability | 9.4 | - |