GoTo Connect vs. MiVoice Office Application Suite (Mitel Application Suite)

GoTo Connect

MiVoice Office Application Suite (Mitel Application Suite)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GoTo Connect	Score7.8 out of 10	N/A	GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.	$27 per month per user
MiVoice Office Application Suite	Score5 out of 10	N/A	MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).	N/A

Pricing

GoTo Connect

MiVoice Office Application Suite

Basic: Starting at $27
per month per user
Standard: Starting at $32
per month per user

No answers on this topic

Pricing Offerings
GoTo Connect	MiVoice Office Application Suite
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.

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Community Pulse
Key User Insights
	GoTo Connect	MiVoice Office Application Suite
Considered Both Products	GoTo (formerly LogMeIn) Verified User Chose GoTo Connect We went with GoTo Connect because Mitel was removing its offering of on -premises PBX and forcing users to switch to their cloud offerings. This did not sit well with us which had us looking for alternatives. We met with many vendors and GoTo was the one that made the best … Incentivized Helpful? Verified User Chose GoTo Connect The value (price for supplied features) of GoTo Connect was superior to its competitors. Incentivized Helpful? Steve Muenstermann President/CEO in Information Technology at Cloudbusters®, Inc./Control Freaks® (Information Technology & Services, 11-50 employees) Chose GoTo Connect If you are on POTS, PBX, or standard VoIP, all of these are an amazing lift-up and provide some awesome communication tools. The Cloud has exploded the level of communication experiences clients can use to shoot past their competitors. Some of these providers have grown too … Incentivized Helpful?	Mitel Networks Corporation No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

GoTo Connect

MiVoice Office Application Suite

Comparison of Cloud PBX features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect 8.1 177 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 8.5 8 Ratings
Hosted PBX	8.5138 Ratings	8.24 Ratings
Multi-level Interactive Voice Response (IVR)	7.7121 Ratings	8.64 Ratings
User templates	6.8124 Ratings	00 Ratings
Call reports	8.0149 Ratings	00 Ratings
Directory of employee names	9.6158 Ratings	10.08 Ratings

Comparison of Call Management features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect 7.9 187 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 8 Ratings
Answering rules	8.2165 Ratings	10.08 Ratings
Call recording	8.5143 Ratings	10.06 Ratings
Call park	7.3133 Ratings	10.08 Ratings
Call screening	6.5139 Ratings	10.06 Ratings
Message alerts	8.8165 Ratings	10.08 Ratings

Comparison of VoIP system collaboration features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect 8.2 149 Ratings	MiVoice Office Application Suite (Mitel Application Suite) - Ratings
Video conferencing	7.3108 Ratings	00 Ratings
Audio conferencing	8.5148 Ratings	00 Ratings
Video screen sharing	8.294 Ratings	00 Ratings
Instant messaging	8.788 Ratings	00 Ratings

Comparison of Mobile apps features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect 5.3 161 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 9.2 5 Ratings
Mobile app for iOS	5.7137 Ratings	9.45 Ratings
Mobile app for Android	5.0121 Ratings	8.93 Ratings

Comparison of Performance & Compatibility of Online Events Software features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect - Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
High quality audio	00 Ratings	10.01 Ratings
High quality video	00 Ratings	10.01 Ratings

Comparison of Online Meetings / Events features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect - Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
Meeting initiation	00 Ratings	10.01 Ratings

Comparison of Online Events Security features of GoTo Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	GoTo Connect - Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
Participant roles & permissions	00 Ratings	10.01 Ratings

User Ratings
	GoTo Connect	MiVoice Office Application Suite
Likelihood to Recommend	9.2 (199 ratings)	9.0 (8 ratings)
Likelihood to Renew	4.9 (25 ratings)	- (0 ratings)
Usability	7.9 (78 ratings)	- (0 ratings)
Availability	8.9 (2 ratings)	- (0 ratings)
Performance	9.4 (2 ratings)	- (0 ratings)
Support Rating	8.3 (53 ratings)	8.8 (4 ratings)
Implementation Rating	7.4 (89 ratings)	- (0 ratings)
Product Scalability	9.4 (2 ratings)	- (0 ratings)

GoTo Connect vs. MiVoice Office Application Suite (Mitel Application Suite)

GoTo Connect

MiVoice Office Application Suite (Mitel Application Suite)

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