| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
 Webex Meetings | Score8.4 out of 10 | N/A | Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style. | $14.50 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | Discount available for annual pricing. | ||||||||||||||
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| Considered Both Products | | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
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| GoTo Connect | Webex Meetings | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 8.4 |
| Likelihood to Renew | 4.9 | 5.8 |
| Usability | 7.9 | 7.9 |
| Availability | 8.9 | 9.0 |
| Performance | 9.4 | 10.0 |
| Support Rating | 8.3 | 10.0 |
| In-Person Training | - | 8.2 |
| Online Training | - | 5.5 |
| Implementation Rating | 7.4 | 9.8 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 7.3 |
| Ease of integration | - | 10.0 |
| Product Scalability | 9.4 | 10.0 |
| Professional Services | - | 8.9 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |