SolarWinds Dameware Remote Support (DRS) vs. Goverlan Reach
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 SolarWinds Dameware Remote Support (DRS) | Score7.3 out of 10 | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $520 one-time fee |
 Goverlan Reach | Score8 out of 10 | Enterprise companies (1,001+ employees) | The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management. | $648 per year |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | * Each operator license allows the remote management and support of an unlimited number of INTERNAL endpoints * Each license includes between 10 to 20 manageable EXTERNAL endpoints (based on edition). Additional external endpoint licence is $5 per node per year (volume discount available) * Operator licenses can be purchased on a perpetual or subscription basis | ||||||||||||||
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| Likelihood to Recommend | 8.3 | 10.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Availability | 9.0 | - |
| Performance | 8.5 | - |
| Support Rating | 5.0 | - |
| In-Person Training | 9.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 5.0 | - |
| Configurability | 9.5 | - |
| Ease of integration | 9.5 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 9.5 | - |
| Vendor pre-sale | 9.5 | - |