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Grasshopper vs. Highfive (discontinued)

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Grasshopper

93 Reviews and Ratings

Highfive (discontinued)

199 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.4 out of 10
    		N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Highfive (discontinued)

    Score8.3 out of 10
    		N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
    Pricing
    GrasshopperHighfive (discontinued)
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperHighfive (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperHighfive (discontinued)
    Considered Both Products
    GoTo (formerly LogMeIn)
    Courtney Mudd
    Director of Human Resources in Human Resources at Influence & Co. (Marketing and Advertising, 51-200 employees)
    Chose Grasshopper
    Grasshopper is more reliable in terms of the actual connection and quality of the call compared to Uber Conference & Google Hangouts. We choose Grasshopper over both of these platforms because it provided us a dedicated phone number we can use in our email signatures, allows us …
    Incentivized
    Becky Jewell Laughton
    Operations Analyst: Customer Success in Customer Service at Zentail (Internet, 51-200 employees)
    Chose Grasshopper
    I like using Grasshopper for phone calls and Intercom for chat support more than I liked using Zendesk for calls.

    Freshdesk was okay but it was not as good as Intercom. Overall I'd rather just have Grasshopper and Intercom working in tandem, because web based calling apps where …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GrasshopperHighfive (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    9.7
    46 Ratings
    Highfive (discontinued)
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    9.6
    51 Ratings
    Highfive (discontinued)
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    7.9
    12 Ratings
    Highfive (discontinued)
    8.9
    59 Ratings
    Video conferencing7.93 Ratings8.838 Ratings
    Audio conferencing7.77 Ratings8.859 Ratings
    Video screen sharing8.23 Ratings8.829 Ratings
    Instant messaging8.09 Ratings9.121 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    8.9
    48 Ratings
    Highfive (discontinued)
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    -
    Ratings
    Highfive (discontinued)
    7.7
    57 Ratings
    High quality audio00 Ratings8.057 Ratings
    High quality video00 Ratings7.953 Ratings
    Low bandwidth requirements00 Ratings6.951 Ratings
    Mobile support00 Ratings7.748 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    -
    Ratings
    Highfive (discontinued)
    8.2
    55 Ratings
    Desktop sharing00 Ratings8.755 Ratings
    Whiteboards00 Ratings7.821 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    -
    Ratings
    Highfive (discontinued)
    8.6
    56 Ratings
    Calendar integration00 Ratings9.145 Ratings
    Meeting initiation00 Ratings8.953 Ratings
    Integrates with social media00 Ratings7.818 Ratings
    Record meetings / events00 Ratings8.435 Ratings
    Slideshows00 Ratings8.628 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    -
    Ratings
    Highfive (discontinued)
    7.9
    35 Ratings
    Live chat00 Ratings8.934 Ratings
    Audience polling00 Ratings7.313 Ratings
    Q&A00 Ratings7.421 Ratings
    Online Events Security
    Comparison of Online Events Security features of Grasshopper and Highfive (discontinued)
    Feature
    Grasshopper
    -
    Ratings
    Highfive (discontinued)
    7.8
    41 Ratings
    User authentication00 Ratings7.439 Ratings
    Participant roles & permissions00 Ratings8.037 Ratings
    Confidential attendee list00 Ratings8.025 Ratings
    User Ratings
    GrasshopperHighfive (discontinued)
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.4
    (115 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (10 ratings)
    Support Rating
    9.0
    (42 ratings)
    7.7
    (39 ratings)