| Product | Rating | Most Used By | Product Summary | Starting Price |
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 GrowSurf | N/A | A tool that helps automate customer acquisition, for B2C and B2B tech companies GrowSurf offers a referral program software that helps them get new customers on autopilot. With it, users can launch a customer-to-customer referral program to incentivize word-of-mouth referrals and grow organically. The vendor states GrowSurf customers enjoy results approaching 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals. GrowSurf is presented as best suited… | $179 per month | |
 Yotpo | N/A | Yotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Yotpo integrates with everyday tools including Google, Instagram, top eCommerce platforms, and other tools in the tech stack. | $799 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Up to a 30% discount for annual pricing. | — | ||||||||||||||
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| Considered Both Products |  GrowSurf  Rithvik Podduturi Founder Chose GrowSurf I used KingSumo before but they don't have enough options to give coupons or downloads, it was very basic compared to GrowSurf. |  Yotpo  Vuyile Mthethwa Founder/CEO Chose Yotpo Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Yotpo is a Forbes …  Kylee Hoynacki Digital Advertising Manager Chose Yotpo We haven't worked with other loyalty or review platforms, however, we've worked with other SMS providers in the past. I feel that Yotpo's SMS Bump is much more robust and has better integrations than the other platforms. It's also much easier to manage than the other platforms.  Sarah Moore Account Management Chose Yotpo The internal review features I've used sometimes don't allow a public direct response. We experienced glitches with Shopify's on a regular basis. Americommerce's internal review/correspondence management offered no reports, no "star rating" ability, and "went down" frequently.  Colin Darcy Dealer Services Manager (Canada) and Eastern United States Chose Yotpo We used Disqus for a while, and it was pretty low-tech.  Ignacio Sime Subgerente Plataformas Digitales Chose Yotpo It has better review management  Ben Gelsey Co-Creator Chose Yotpo Facebook Pages Manager, TrustRadius for Vendors and Trustpilot  Vivian Vassar Owner Chose Yotpo Yotpo offers more features such as sharing to social media. It's a one stop place to work on reviews and just reviews - it's not as distracting as working on a site that's about a lot of things. I am focused on the reviews when I log in to Yotpo and I feel I get more done. …  Art Bukowski UX and GA specialist Chose Yotpo Within our business are those who like Yotpo more than okendo, others the other way round. For myself, Yotpo has much better value for money and is easier to configure, but I do prefer the okendo customer journey.  Roy Fung VP of Digital Commerce Chose Yotpo Yotpo beats [the alternatives] in almost every mark. It is easy to install if you have Magento 1.9x. cost is still acceptable. For an industry like us (drone and fpv), our consumers are very vocal, this is a great fit as we provided another way for consumers to communicate …  Zach Shelley Senior eCommerce Project Manager Chose Yotpo Yotpo is a good tool at a great price. Their service has been helpful rather than delightful and it serves our purpose for the time being. Review syndication, additional automation and better-developed reporting and statistical output would be large growth areas for them. Many … Chose Yotpo We experimented briefly with the Shopify Reviews app, but saw almost no response as the emails had to be sent manually or otherwise automated. Yotpo made it super easy and our response rate is very good now. You can do the math for your business, but if it helps drive X … |
| GrowSurf | Yotpo | |
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| Small Businesses |  OutboundEngine Score 8.5 out of 10 |  HubSpot Marketing Hub Score 8.8 out of 10 |
| Medium-sized Companies | OutboundEngine Score 8.5 out of 10 | HubSpot Marketing Hub Score 8.8 out of 10 |
| Enterprises |  Influitive Score 8.1 out of 10 |  Adobe Marketo Engage Score 8.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 8.7 (0 ratings) | 8.0 (0 ratings) |
| Likelihood to Renew | - (0 ratings) | 5.0 (0 ratings) |
| Usability | - (0 ratings) | 9.4 (0 ratings) |
| Support Rating | - (0 ratings) | 9.5 (0 ratings) |
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| Likelihood to Renew | No answers on this topic |
Zach Shelley Senior eCommerce Project Manager |
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| ScreenShots | GrowSurf Screenshots     | Yotpo Screenshots      |
