Guru vs. MindTouch
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Guru | Score9.5 out of 10 | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $18 per month per user |
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
| Guru | MindTouch | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Guru | MindTouch | |
|---|---|---|
| Likelihood to Recommend | 9.5 | 7.6 |
| Likelihood to Renew | 9.1 | 8.8 |
| Usability | 9.3 | 7.5 |
| Availability | 9.1 | - |
| Performance | 8.3 | 8.0 |
| Support Rating | 8.2 | 7.8 |
| In-Person Training | 8.2 | - |
| Online Training | 7.4 | 8.8 |
| Implementation Rating | 8.4 | 7.7 |
| Configurability | 8.9 | 5.0 |
| Contract Terms and Pricing Model | 7.3 | - |
| Ease of integration | 8.8 | 9.0 |
| Product Scalability | 8.7 | 1.4 |
| Vendor post-sale | 8.3 | 9.3 |
| Vendor pre-sale | 9.1 | - |