| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gusto | Score8.9 out of 10 | N/A | Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface. | $49 per month |
 Human Interest | Score9.2 out of 10 | N/A | Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager. | $125 per month |
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| Entry-level Setup Fee | No setup fee | $499 one-time fee | ||||||||||||||
| Additional Details | Gusto offers three pricing plans for payroll, benefits, and HR. | Human Interest offers three products, for a choice of 401(k) or 403(b) that fits an organization's needs. All plans offer an all-in-one, no touch 401(k) to make it easy for employers to run and for employees to save. All plans have a setup fee of $499. *Human Interest's average employee expense is 0.57%, compared to a 1.64% average for small 401(k) plans. Source: 401(k) Averages Book, 18th Edition. | ||||||||||||||
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| Gusto | Human Interest | |
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| Considered Both Products | No answer on this topic | Chose Human Interest Similar Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Setting up Vestwell took months and there was no integration into my previous payroll system . Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest I chose Human Interest based on cost, features, and the personality and responsiveness of the sales team member. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest We made a mistake, we strongly advise you not to use Human Interest. They do not know much about 401k & profit sharing. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Gusto | Human Interest | |
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| Likelihood to Recommend | 9.2 | 9.5 |
| Likelihood to Renew | 10.0 | 8.3 |
| Usability | 9.6 | 9.6 |
| Availability | - | 10.0 |
| Performance | - | 9.4 |
| Support Rating | 1.3 | 7.8 |
| Implementation Rating | 8.2 | 9.0 |
| Contract Terms and Pricing Model | - | 9.4 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 9.4 |
