Gusto vs. Insightful

Insightful

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Gusto	Score 8.9 out of 10	N/A	Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.	$496 per month
Insightful	Score 7.6 out of 10	Mid-Size Companies (51-1,000 employees)	Insihgtful aims to empower organizations to analyze and optimize employee performance, productivity, and efficiency via deep behavioral data insights. With it, users can understand exactly how employees work, streamline workflows, manage remote teams, and drive productivity at scale. The solution is presented as simple, affordable, and available in the cloud or on-premise.	$8 per month per seat

Pricing

Gusto

Insightful

Editions & Modules

Simple: A streamlined set of automatic payroll features and benefits integrations: $49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work: $80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams: $180/month + $22/mo per person
per month

Productivity Management: $8
per month per seat
Time Tracking: $10
per month per seat
Time Tracking: $10
per month per seat
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per month per user
Automatic Time Mapping Annual: $12
per employee per month
Process Improvement: $15
per month per seat (over 50 users)
Enterprise Solutions: Custom
Enterprise (On-Premise): Custom
minimum 250 users

Offerings

Pricing Offerings
Gusto	Insightful
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Gusto offers three pricing plans for payroll, benefits, and HR.

Each device an employee uses for work counts as one seat. Additionally, users with Admin, Manager and Client access won’t be charged, unless Insightful is used to track their activities as well. Discount of up to 20% is available for annual billing.

More Pricing Information

Community Pulse
	Gusto	Insightful
Considered Both Products	Gusto Chad Sutter Owner Chose Gusto Cost and efficiency. Incentivized Helpful? AG Anthony Grenga CEO Chose Gusto More modern and user friendly, personal touch Incentivized Helpful? Verified User Anonymous Chose Gusto I selected Gusto due to pricing and my accountant's recommendation Incentivized Helpful? JF Joann Fleckenstein Owner and Founder Chose Gusto Gusto is so much more user friendly and the customer service is excellent. Waiting on hold for ADP and Quickbooks was very frustrating and I almost never got my issue resolved. When I did get a call back, there was often a “hard sell” attached to the call. Incentivized Helpful? Gabi Day CEO + Founder Chose Gusto It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and … Incentivized Helpful? Allison (Allie) Wolfe Skinner Owner Chose Gusto Gusto is much easier to use! Cheaper as well. Incentivized Helpful? MW Melissa Williams COO Chose Gusto We went from running payroll manually as ACH transactions through our bank straight to Gusto. We didn't look at other systems. Gusto checked all the boxes. Incentivized Helpful? Verified User Anonymous Chose Gusto Gusto is more approachable with a less corporate, more personalized feel. When we started, it was helpful for Paychex to be a one-stop shop where they offered a ton of add on services we hadn't thought of but found useful. Now that we are better able to navigate our needs, … Incentivized Helpful? Verified User Anonymous Chose Gusto Neither service I've used before has been so informative and had so much to offer. I think Gusto leaves other companies in the dust. Incentivized Helpful? Verified User Anonymous Chose Gusto We found Gusto to be a better fit for our size and needs. Gusto is much more user-friendly and transparent with pricing. It’s easier to set up, and we liked that everything, from payroll to benefits to time tracking, is in one place without feeling overly complex. ADP felt … Incentivized Helpful? Verified User Anonymous Chose Gusto We used ADP previously. But I don’t know the specific platform. We left when we were acquired. Incentivized Helpful? Cat Cannon Partner Chose Gusto Gusto is incredibly user friendly and leaves you with a step by step guide of what you need to do, what you're missing and helps catches everything you might have missed. Incentivized Helpful? Linda Schweitzer Owner Chose Gusto Workful was a budget-conscious choice last year. However, it couldn't handle the nuances of a non-profit and was also not available to automate payroll tax filing in every state. They abruptly stopped offering payroll service, leaving me to switch clients immediately. … Incentivized Helpful? Verified User Anonymous Chose Gusto Gusto is way easier to use and understand than other platforms. They just focus on what they're really good at without cluttering up the experience with other offers. The customer service is much better as well. Support is very responsive and helpful. Incentivized Helpful? Ashley Aten-Knighton Branch Manager Chose Gusto Too complicated for some users, frustration for some users on constantly having to change password too frequently. Not easily accessabile to all employees. Incentivized Helpful? Verified User Anonymous Chose Gusto ADP was a pain to use. Gusto is easier and I don't feel overwhelmed. I've also saved some money with Gusto in comparison, though not a large amount. Incentivized Helpful? Verified User Anonymous Chose Gusto I think Quickbooks is hard to navigate and it has too many outages/down times. In my experience, you have to jump through hoops to get your information updated. I think it is slow and ugly Incentivized Helpful? Verified User Anonymous Chose Gusto Gusto is much easier to use than Quickbooks payroll. Gusto HR is better sutied for our needs compared to Bambee HR. Incentivized Helpful? Wendi Borden Project Coordinator Chose Gusto I honestly don't remember any others besides Paychex.. I don't recall having the ability (as an employee) to split my own direct deposits, or even remember a nice portal to log into. Perhaps they do have it and it wasn't communicated well to me. Gusto has always been super easy … Incentivized Helpful? JE Joette Engstrom Controller Chose Gusto Gusto is very easy to use and navigate around their site. It offers individual care and concern when I run into a situation Where they speak English! They are easy to understand. Incentivized Helpful? Mallory Grimste Mental Health Therapist Chose Gusto Gusto is the only payroll processor I have used. Incentivized Helpful? Verified User Anonymous Chose Gusto Overall, Gusto was the easiest human resources platform to use. Its UI is very intuitive and no complex at all. It is very simple to find anything you want, update information when needed and much more. Its price is fair and it is less expensive than other HR platforms. … Incentivized Helpful? Verified User Anonymous Chose Gusto Gusto has many more features than this other program has to offer. Incentivized Helpful? Stephanie Kochis Owner/Bookkeeper Chose Gusto Gusto seems to offer everything that ADP Payroll does, but at a much more affordable cost. Gusto's prices are much more reasonable for very small businesses and startup businesses. Most of my clients fall into that category. I would say ADP is more for larger small … Incentivized Helpful? Verified User Anonymous Chose Gusto Almost the same price BUT Gusto actually could run the payroll I needed (in multiple states for one employee) and that was ultimately why I switched. Square also didn't make me feel confident about their customer service and I often needed to call a few times about the same … Incentivized Helpful?	Insightful AB Ankit Bhatia Assistant Director of Business Operations Chose Insightful While evaluating different software we checked different software but Workpuls seems user-friendly and cost-efficient, also the customer support is very active and as compared to other software we found it easy. Incentivized Helpful?

Features

Gusto

Insightful

Payroll Management

Comparison of Payroll Management features of Product A and Product B
	Gusto 9.2 Ratings 11% above category average	Insightful - Ratings
Pay calculation	9.60 Ratings	00 Ratings
Support for external payroll vendors	8.50 Ratings	00 Ratings
Benefit plan administration	8.80 Ratings	00 Ratings
Direct deposit files	9.50 Ratings	00 Ratings
Salary revision and increment management	9.30 Ratings	00 Ratings
Reimbursement management	9.50 Ratings	00 Ratings

Best Alternatives
	Gusto	Insightful
Small Businesses	Dayforce Powerpay Score 9.5 out of 10	Traqq Score 9.1 out of 10
Medium-sized Companies	Paypro Workforce Management Score 9.7 out of 10	ManageEngine ADAudit Plus Score 9.2 out of 10
Enterprises	Infor Human Resources Score 7.1 out of 10	ManageEngine ADAudit Plus Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Gusto	Insightful
Likelihood to Recommend	9.1 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	9.5 (0 ratings)	- (0 ratings)
Support Rating	1.2 (0 ratings)	- (0 ratings)
Implementation Rating	8.2 (0 ratings)	- (0 ratings)

User Testimonials
	Gusto	Insightful
Likelihood to Recommend	Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail. That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one. Incentivized Patrick Yurick Chief Executive Officer Read full review	As I already mentioned above, Workpuls helped us a lot while working from home and it helped us to track each and every moment of the employees. While tracking the different websites which employees were using and also helped with the productive and unproductive work done by each candidate as per the login on different websites and software. Incentivized AB Ankit Bhatia Assistant Director of Business Operations Read full review
Pros	Gusto makes onboarding employees and ensuring their documents are signed very easy. The way you can integrate things like Google Workspace makes both onboarding new employees into the apps you use a breeze, as well as when you need to offboard them. Managing benefits is simple, because they take care of all the heavy lifting. I just have to review the options, make a selection, and they take it from there. Incentivized DS Dean Stratman Bookkeeper Read full review	Analysis of websites. Screenshot of change of window. Evaluation of productive and unproductive work. Incentivized AB Ankit Bhatia Assistant Director of Business Operations Read full review
Cons	Adding in previous time manually could be more accessible. Notifications for when employees manually change hours. We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device. Incentivized Verified User Anonymous Read full review	As of now we haven't feel any missing feature for this particular software. Incentivized AB Ankit Bhatia Assistant Director of Business Operations Read full review
Likelihood to Renew	Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans. MB Matthew Birchard Owner Read full review	No answers on this topic
Usability	The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win. Incentivized Chad Sutter Owner Read full review	No answers on this topic
Support Rating	Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else. Incentivized FG Felice Geoghegan Office Manager Read full review	No answers on this topic
Implementation Rating	Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support Incentivized Stephanie Kochis Owner/Bookkeeper Read full review	No answers on this topic
Alternatives Considered	It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business. Incentivized Gabi Day CEO + Founder Read full review	While evaluating different software we checked different software but Workpuls seems user-friendly and cost-efficient, also the customer support is very active and as compared to other software we found it easy. Incentivized AB Ankit Bhatia Assistant Director of Business Operations Read full review
Return on Investment	I am not involved enough to know well, but I would say that Gusto has saved me about 1-2 hours in my onboarding process with my new company compared to my past experiences trying to onboard with ADP. I have also finished the process and am not frustrated like usual. Incentivized Greg Rellaford Business Retention Associate Read full review	Workpuls helped a lot with the positive way only to get the more productivity from employees while working from home. Incentivized AB Ankit Bhatia Assistant Director of Business Operations Read full review
ScreenShots	Gusto Screenshots	Insightful Screenshots