HaloITSM vs. TeamDynamix IT Service Management (ITSM)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HaloITSM | Score9 out of 10 | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user |
 TeamDynamix IT Service Management (ITSM) | Score8.8 out of 10 | N/A | TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type.… | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | There is 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| HaloITSM | TeamDynamix IT Service Management (ITSM) | |
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| Likelihood to Recommend | 9.0 | 9.5 |
| Usability | 9.1 | - |
| Support Rating | 8.2 | - |