HaloPSA vs. Rev.io PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HaloPSA
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users…
$35
per month per user
Rev.io PSA
Score 9.0 out of 10
N/A
Founded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
Pricing
HaloPSARev.io PSA
Editions & Modules
All-inclusive PSA Software
$35
per month per user
All-inclusive PSA Software
$35
per month per user
No answers on this topic
Offerings
Pricing Offerings
HaloPSARev.io PSA
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details15% discount for all charities, educational institutions and non-profit organisations.
More Pricing Information
Community Pulse
HaloPSARev.io PSA
Considered Both Products
HaloPSA
Chose HaloPSA
Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none.
Chose HaloPSA
We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations.
Rev.io PSA

No answer on this topic

Best Alternatives
HaloPSARev.io PSA
Small Businesses
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Medium-sized Companies
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.4 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HaloPSARev.io PSA
Likelihood to Recommend
9.0
(0 ratings)
1.0
(0 ratings)
User Testimonials
HaloPSARev.io PSA
Likelihood to Recommend
Quote to cash. Workflows throughout the entire process are simple and easy to amend/change if needed. Reporting is easy and can be scheduled to our needs.
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Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
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Pros
  • Ticketing
  • Automation
  • Invoicing
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  • ability to dispatch tech's to service calls
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Cons
  • A few tweaks to how items are organised/grouped and listed
  • Documentation
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  • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
  • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
  • I my experience when they know that there is an issue and the software is not working they keep billing you.
  • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
  • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
  • In my opinion, training is filled with jargon and no glossary.
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Alternatives Considered
Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none.
Read full review
No answers on this topic
Return on Investment
  • Our teams have been brought closer together
  • We are more accessible to our clients thanks to HaloPSA
  • All aspects of the business are covered under one system
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  • Gigantic waste of time and resources
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ScreenShots

HaloPSA Screenshots

Screenshot of Home PageScreenshot of Asset ManagementScreenshot of Dashboard