HaloPSA vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HaloPSA | Score9.3 out of 10 | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | 15% discount for all charities, educational institutions and non-profit organisations. | A discount is offered for yearly billing. | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| HaloPSA | Zoho Desk | |
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| Likelihood to Recommend | 9.0 | 7.8 |
| Usability | - | 9.4 |
| Support Rating | - | 8.7 |