Harri vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Harri
Score 6.9 out of 10
N/A
Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.N/A
SilkRoad Recruiting
Score 8.0 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
HarriSilkRoad Recruiting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HarriSilkRoad Recruiting
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HarriSilkRoad Recruiting
Features
HarriSilkRoad Recruiting
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Harri
-
Ratings
SilkRoad Recruiting
6.8
Ratings
16% below category average
Job Requisition Management00 Ratings7.20 Ratings
Company Website Posting00 Ratings8.70 Ratings
Publish to Social Media00 Ratings7.80 Ratings
Job Search Site Posting00 Ratings7.80 Ratings
Customized Application Form00 Ratings5.20 Ratings
Resume Management00 Ratings7.00 Ratings
Duplicate Candidate Prevention00 Ratings7.20 Ratings
Candidate Search00 Ratings8.70 Ratings
Applicant Tracking00 Ratings8.00 Ratings
Collaboration00 Ratings8.00 Ratings
Task Creation and Delegation00 Ratings7.30 Ratings
Email Templates00 Ratings5.70 Ratings
User Permissions00 Ratings3.70 Ratings
Notifications and Alerts00 Ratings4.70 Ratings
Reporting00 Ratings4.70 Ratings
Best Alternatives
HarriSilkRoad Recruiting
Small Businesses
When I Work
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Score 8.6 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Enterprises
Hubstaff
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Score 9.4 out of 10
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PeopleStrong
Score 10.0 out of 10
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User Ratings
HarriSilkRoad Recruiting
Likelihood to Recommend
1.1
(0 ratings)
6.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(0 ratings)
Usability
-
(0 ratings)
6.0
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
7.5
(0 ratings)
5.0
(0 ratings)
User Testimonials
HarriSilkRoad Recruiting
Likelihood to Recommend
Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
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I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Pros
  • The sheer ease of use provides you with an absolutely seamless experience. This, alongside a highly passionate team, provides you with an app in which you can interview, hire and begin working with staff in a matter of only a few weeks.
  • The staff are fantastic and will do anything to ensure that your experience is nothing but the best.
  • Everything is done without paper, ensuring that everything is all in one place. It’s simple and easy to use.
  • Also, the app is updated on a regular basis, in which a number of different features are added and removed.
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  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
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Cons
  • Isn't very clear on how to load your own templates
  • The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email
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  • We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
  • They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
  • It lacked some of the reporting we needed and every time we needed something special it was an extra cost.
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Likelihood to Renew
No answers on this topic
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
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Usability
No answers on this topic
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
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Support Rating
Any issues I’ve had or questions have been answered very quickly. And the online chat it makes it very simple.
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The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
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Alternatives Considered
This is the first job where I have used a website like Harri to hire new staff and get their details added to our HR system. Everything has always been completed by hand. As mentioned, this is a lot more time consuming and increases the chances of errors being made. I think Harri is an awesome tool.
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OpenHire is not nearly as advanced as Kenexa and is probably more on par with iCIMS. I did find iCIMS had some additional functionality and was easier to use than OpenHire. OpenHire's system seems much more fragmented, requiring work arounds than either of the others. I also found iCIMS to have better customer service when in need of help using the system or requesting any changes. OpenHire was the selection at my previous company based on its global platform as well as cost savings. At my current company, OpenHire was selected prior to my joining, however, for the level of recruiting we do, the lack of sophistication isn't really an issue.
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Return on Investment
  • Faster hiring and applicant process management.
  • Legal cover is on a whole new level.
  • All of the documentation is on your phone. For each employee in the company.
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  • OpenHire has very positively impacted our organization. It has allowed us to streamline our process and keep record of all of our recruitment electronically instead of in paper.
  • It has allowed us to have a consistent recruitment process in all of our countries
  • It has greatly increased the efficiency of our recruitment team.
  • Only negative is that our organization has an expectation for reports and we are not able to always give them what they would like out of the system.
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ScreenShots

Harri Screenshots

Screenshot of the Harri dashboardScreenshot of Harri AMS viewScreenshot of My DocsScreenshot of the Engage dashboard