Harri vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job

Incentivized

UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.

Incentivized

• The sheer ease of use provides you with an absolutely seamless experience. This, alongside a highly passionate team, provides you with an app in which you can interview, hire and begin working with staff in a matter of only a few weeks.
• The staff are fantastic and will do anything to ensure that your experience is nothing but the best.
• Everything is done without paper, ensuring that everything is all in one place. It’s simple and easy to use.
• Also, the app is updated on a regular basis, in which a number of different features are added and removed.

• rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
• The level of granularity on FAPs is very helpful for configuring access compared to other platforms
• UI is very easy to follow and intuitive

Incentivized

• Isn't very clear on how to load your own templates
• The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email

• Integrations need to be more accessible to the administration and more flexible in change adoption.
• Performance Reviews need to be flexible on the cycles. We don't offer PR all on one focal date. We review employees on their anniversary dates.
• Attendance Tracking needs to deliver more real-time notifications and correct itself real-time when exceptions or incidents are fixed.

Incentivized

UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.

Incentivized

Any issues I’ve had or questions have been answered very quickly. And the online chat it makes it very simple.

Incentivized

• Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
• Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
• Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.

Incentivized

This is the first job where I have used a website like Harri to hire new staff and get their details added to our HR system. Everything has always been completed by hand. As mentioned, this is a lot more time consuming and increases the chances of errors being made. I think Harri is an awesome tool.

Incentivized

WorkForce Software has a solid foundation for enterprise scaled employee counts of 100,000 employees and supports multiple assignment configurations, i.e. one employee can have multiple timesheets that multiple managers can own. UKG has one employee to one timecard. It makes it hard for companies that have employees that can have multiple jobs within the organization that can have separate timecards that report to multiple managers. UKG works well for medium size employee counts, once over 10K employees, you start to see the system have performance issues. WorkForce was able to handle 80K employees and process an employee demographic file in 2 hours, while UKG with 26K employees takes 6 hours. WorkForce lacks end-user configuration documentation, while UKG has great documentation and training materials. UKG's user community is top-notch, while WorkForce's has before 3 years, there has been no improvement. UKG has a better support model for end-user support. Workforce provides database access and the ability to write javascript for integrations. UKG has no access to the database and uses APIs that are not [flexible] to retrieve data. End-user configuration for UKG does not require a programmer or IT professional, while WorkForce has a powerful rules engine policy editor that makes it highly [flexible].

Incentivized

• Faster hiring and applicant process management.
• Legal cover is on a whole new level.
• All of the documentation is on your phone. For each employee in the company.

• Employee can now pickup open shift without us calling them
• Employees can request PTO from the Web and mobile app without email and manual time entry
• We are still constantly struggling and dealing with scheduling employees with multiple jobs
• Without a working business structure automation, we are spending much more time dealing with department and job changes on the business structure

Incentivized