HCL Commerce Cloud vs. Salesforce Commerce Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
HCL Commerce Cloud | Score3 out of 10 | N/A | HCL Commerce is based on WebSphere Commerce acquired from IBM in late 2018. Commerce from HCL provides a customer interaction platform for omnichannel commerce and tools for business users to drive increased conversions. Business users can create and manage marketing campaigns, promotions, catalog, and merchandising across all sales channels. Commerce is a single, unified platform that supports different business models, like B2C (consumers), B2B (directly with businesses), and marketplace. | N/A |
Salesforce Commerce Cloud | Score8 out of 10 | N/A | Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming. | $4 per month |
| HCL Commerce Cloud | Salesforce Commerce Cloud | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value | ||||||||||||||
| More Pricing Information | ||||||||||||||||
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| Online Storefront |
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| Online Shopping Cart |
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| Online Payment System |
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| eCommerce Marketing |
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| eCommerce Business Management |
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| HCL Commerce Cloud | Salesforce Commerce Cloud | |
|---|---|---|
| Likelihood to Recommend | - | 7.8 |
| Likelihood to Renew | - | 7.8 |
| Usability | - | 8.9 |
| Availability | - | 8.0 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 8.0 |
| Implementation Rating | - | 8.0 |