HCL Digital Experience vs. Ingeniux CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.0 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
Ingeniux CMS
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website. Ingeniux CMS is designed to manage and deliver modern websites, customer support portals, online communities, and other customer touchpoints. The vendor further states Ingeniux builds content…N/A
Pricing
HCL Digital ExperienceIngeniux CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceIngeniux CMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceIngeniux CMS
Features
HCL Digital ExperienceIngeniux CMS
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
Ratings
49% below category average
Ingeniux CMS
9.1
Ratings
12% above category average
Role-based user permissions5.00 Ratings9.10 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
Ratings
68% below category average
Ingeniux CMS
8.2
Ratings
8% above category average
API4.10 Ratings8.30 Ratings
Internationalization / multi-language4.10 Ratings8.10 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
Ratings
90% below category average
Ingeniux CMS
8.4
Ratings
8% above category average
WYSIWYG editor7.00 Ratings8.30 Ratings
Code quality / cleanliness3.10 Ratings8.30 Ratings
Admin section3.10 Ratings9.10 Ratings
Page templates1.10 Ratings7.40 Ratings
Library of website themes1.10 Ratings00 Ratings
Mobile optimization / responsive design4.00 Ratings8.10 Ratings
Publishing workflow1.10 Ratings8.30 Ratings
Form generator3.00 Ratings9.00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
Ratings
116% below category average
Ingeniux CMS
8.5
Ratings
14% above category average
Content taxonomy1.10 Ratings8.60 Ratings
SEO support2.10 Ratings8.40 Ratings
Bulk management2.10 Ratings8.10 Ratings
Availability / breadth of extensions2.10 Ratings8.00 Ratings
Community / comment management2.10 Ratings9.10 Ratings
User Ratings
HCL Digital ExperienceIngeniux CMS
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
5.7
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
7.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
HCL Digital ExperienceIngeniux CMS
Likelihood to Recommend
IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
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This tool is dextrous in managing content and it is a profoundly specialized tool for the management of websites, portals and also assists in the delivery of the content and most amazingly on the time. At a reasonable price, we are enjoying many features. A few of its features need to be improved like customization and templates it provides for the mobile.
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Pros
  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
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  • The taxonomy that drives the search and filter is very easy to configure in the CMS.
  • The Word Output feature allows us to generate Word files of content on the fly. We love this!
  • The CMS allows for easy set up with Google Analytics.
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Cons
  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
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  • Everything you will need for your website will likely need to be built from scratch. There are little to no out-of-the-box modules that come with the CMS.
  • There is a total absence of a user community for Ingeniux, so obtaining support from anyone other than Ingeniux themselves is non-existent.
  • Ingeniux is getting better at this but the documentation of their product and feature set is somewhat limited, and generally only available through in-person training sessions, which can be costly.
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Likelihood to Renew
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
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Again, this is my point of view and I speak on behalf of me the developer and not on behalf of my organization.
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Usability
New versions has increased user experience facilitating usability.
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No answers on this topic
Support Rating
We had some issues related with performing and the support was suitable and sucessful.
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Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.
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Implementation Rating
Implementation was successful due to Websphere application server used.
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No answers on this topic
Alternatives Considered
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.
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IGX has came a long way and is going even further. Once they integrate more self-support for developers, integrate with other languages and provide more detailed specific training, they will stack up to the leaders, Drupal and Joomla. IGX is on their way, I know product integrity is their main focus and as long as they keep that notion, their success will continue
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Return on Investment
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
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  • It has been liked really well by the customers and our inhouse CMS development team could do with lesser head count because of the tool's self driven features.
  • Taxonomy features are not that robust and thus could be made more rich for users looking to categorize their content.
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ScreenShots

Ingeniux CMS Screenshots

Screenshot of Ingeniux CMS dashboard.Screenshot of Ingeniux CMS, built on the ASP.NET framework.Screenshot of Ingeniux CMS digital asset manager.Screenshot of Ingeniux CMS supports personalized content.Screenshot of Ingeniux CMS supports headless content management.Screenshot of Ingeniux CMS, available as an on-premise application of Software-as-a-Service.