HCL Digital Experience vs. Jadu CMS

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.

Incentivized

The power of Jadu is incomparable. The set of features provided by alternative solutions like Drupal just don't stand up to Jadu. Jadu is continuously working on development and adding new tools. They even recently started releasing bi-weekly updates. We find it to be perfect for managing large websites, even if you have thousands of pages.

Incentivized

• Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
• Can create robust content creation and publishing workflows with workflow stages and workflow actions
• Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.

Incentivized

• Reliability. The LAMP-powered server/software rarely has any problems and can handle hundreds of concurrent users without issue. It was developed with scalability in mind.
• Ease of Use. Our users find the backend GUI very easy to use. The layout is intuitive and follows the same format throughout the entire control panel.
• Powerful. Even if it doesn't do something you would like it to out of the box, the code is well formatted and easy to customize.

Incentivized

• Search is not working well. We could not get it work even we worked it with IBM support.
• Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
• IBM WCM needs lot of capacity on database and appserver.

• The custom HTML editor can be frustrating
• Does not provide advanced controls and looks as well as some competitors
• Menus to add media content are litigious and require many clicks

IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

We recently migrated to Jadu and will not be leaving any time soon. As we learn more and more about how to effectively utilize all the feature we are happier with the end result that the product provides. Our journey with Jadu is still growing but the future is looking bright.

New versions has increased user experience facilitating usability.

For the common user, Jadu is very easy to use and to understand. For the more complex user/administrator, there's a lot of power to be harnessed in HTML editing, creating widgets, editing styles, creating workflows, and other advanced features Jadu can work up for the customer.

We had some issues related with performing and the support was suitable and sucessful.

Implementation was successful due to Websphere application server used.

Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.

Incentivized

I was not part of the team that evaluated other products during the CMS search. I did however use our old CMS from Luminis, which was not a great product. It's almost not fair comparing the two products because Jadu blew it out of the water. I do know that our company researched several companies and felt that Jadu was the company that would suit our needs the best.

• Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
• A huge network of offices managed centrally increasing SEO, marketing, business and clients.
• Employee efficiency reducing time through a single automated solution.
• Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.

• Jadu have forced us to spend more time figuring out new ways around it database. We have actually turn to updated json files by hand because of how bad the system is for widget.
• Jadu has cost us a lot of time just waiting for pages to load.