HCL Digital Experience vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.0 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
WordPress VIP
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
HCL Digital ExperienceWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceWordPress VIP
Considered Both Products
HCL Digital Experience
Chose HCL Digital Experience
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us …
Chose HCL Digital Experience
When compared with CMS products like Adobe Day CQ, Fatwire, Interwoven:
        • IBM Web Content manager is reliable and scalable
        • Better customer service and IBM is keen on helping customers fix any issues with quick turnaround
Chose HCL Digital Experience
IBM Web Content Manager comes with IBM WebSphere Portal. Both [have been] leaders in the portals and content management space for a long time with proven capabilities. Our clients also have other products from the IBM stack and they fit along nicely.
Chose HCL Digital Experience
I used Liferay WCM; the open source system is too customizable such that what you get out of the box is not adequate. However, the portal pages in Liferay blend better with WCM than IBM: This is not always an advantage if you want to build a WCM site separated from portal …
Chose HCL Digital Experience
Adobe Experience Manager,Liferay Portal,Magnolia (V5 and later versions),Adobe CQ
Chose HCL Digital Experience
Magento and Prestashop are E-commerce CMS platforms.
They are used in a different scale of application than WCM.
WordPress VIP
Chose WordPress VIP
I was not involved in the selection process of this product as that decision was made at a higher level. Though, as previously stated, security and scalability were definitely some of the top factors from the limited amount of interactions I had with those making the decision.
Chose WordPress VIP
Since I have been in my position at Chive Media Group, we have not evaluated alternatives.
Chose WordPress VIP
Used custom websites served through AWS. Those are more complicated to manage and require a series of well built scripts and maintenance. They have their purpose but using WordPress makes it easier for other non-technical stakeholders.
Chose WordPress VIP
VIP can be a better option for sites with much higher volumes of traffic and more complex security requirements.
Chose WordPress VIP
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye …
Chose WordPress VIP
We use DigitalOcean for smaller-scale sites, and the level of support, reliability and seamless scalability is nowhere near the same level as WordPress VIP.
Chose WordPress VIP
Wordpress VIP is optimized for sites developed in Wordpress, making everything smooth and easy compared to other options
Chose WordPress VIP
In the competition noted WordPress VIP is the only true enterprise dedicated to WordPress hosting. Their hosting framework is 100% geared up for providing enterprise organizations with the infrastructure needed.
Chose WordPress VIP
For our usage, I would say they are all about the same. The support offered by VIP put it over the top.
Chose WordPress VIP
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including Dreamhost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered …
Features
HCL Digital ExperienceWordPress VIP
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
Ratings
49% below category average
WordPress VIP
7.3
Ratings
10% below category average
Role-based user permissions5.00 Ratings7.30 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
Ratings
68% below category average
WordPress VIP
7.3
Ratings
4% below category average
API4.10 Ratings9.10 Ratings
Internationalization / multi-language4.10 Ratings5.50 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
Ratings
90% below category average
WordPress VIP
8.2
Ratings
6% above category average
WYSIWYG editor7.00 Ratings9.10 Ratings
Code quality / cleanliness3.10 Ratings7.30 Ratings
Admin section3.10 Ratings8.20 Ratings
Page templates1.10 Ratings8.20 Ratings
Library of website themes1.10 Ratings00 Ratings
Mobile optimization / responsive design4.00 Ratings9.10 Ratings
Publishing workflow1.10 Ratings7.30 Ratings
Form generator3.00 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
Ratings
117% below category average
WordPress VIP
8.0
Ratings
8% above category average
Content taxonomy1.10 Ratings7.30 Ratings
SEO support2.10 Ratings7.30 Ratings
Bulk management2.10 Ratings7.30 Ratings
Availability / breadth of extensions2.10 Ratings9.10 Ratings
Community / comment management2.10 Ratings9.10 Ratings
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HCL Digital ExperienceWordPress VIP
Small Businesses
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Score 8.6 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
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RWS Tridion Sites
Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
HCL Digital ExperienceWordPress VIP
Likelihood to Recommend
9.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
5.7
(0 ratings)
9.1
(0 ratings)
Usability
9.0
(0 ratings)
8.2
(0 ratings)
Support Rating
7.0
(0 ratings)
8.3
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
HCL Digital ExperienceWordPress VIP
Likelihood to Recommend
IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
Read full review
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review
Pros
  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
Read full review
  • Email support is more than enough! They are quick and always responsive even when there are urgent problems.
  • Manages our WordPress codebase for security patches and updates rather well.
  • Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.
Read full review
Cons
  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
Read full review
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Read full review
Likelihood to Renew
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Read full review
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
New versions has increased user experience facilitating usability.
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There is documentation for everything you might need.
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Support Rating
We had some issues related with performing and the support was suitable and sucessful.
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There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.
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Implementation Rating
Implementation was successful due to Websphere application server used.
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No answers on this topic
Alternatives Considered
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.
Read full review
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye on, Engine, is extremely capable.
Read full review
Return on Investment
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
Read full review
  • By migrating our mobile applications to Wordpress's APIs, we could remove a large portion of our technical infrastructure, which was hosted on Google Cloud, along with an additional database and a lot of business logic used to support data transformation and ingestion.
Read full review
ScreenShots