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HCL Sametime vs. Skype for Business / Lync (discontinued)

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HCL Sametime

21 Reviews and Ratings

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    		N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    Skype for Business / Lync (discontinued)

    Score8.7 out of 10
    		N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    HCL SametimeSkype for Business / Lync (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL SametimeSkype for Business / Lync (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL SametimeSkype for Business / Lync (discontinued)
    Considered Both Products
    HCLSoftware
    Verified User
    Chose HCL Sametime
    Text chat is text chat. It's not a technically hard problem to solve. It's when you try and move out of text chat into more fully featured applications that allow for audio or video calling, transcripts, etc, it becomes apparent that the developers on Sametime gave up a long …
    Incentivized
    Victor Toal
    Chief Solutions Architect in Information Technology at ToalSystems (Information Technology and Services, 1-10 employees)
    Chose HCL Sametime
    For customers who want all on-premise implementation and are existing IBM customers, this is a no-brainer.
    Incentivized
    Verified User
    Chose HCL Sametime
    IBM's Sametime solution did not require that third party users have their own account, which was a big win over Skype at the time we reviewed that solution. Additionally we found users were frustrated with GoToMeeting and WebEx (the two big names at the time) because plugins …
    Incentivized
    Discontinued Products
    Verified User
    Chose Skype for Business / Lync (discontinued)
    Compared to other technologies we have seen in the past, Skype for Business is not too bad. The tight integration (with more likely to come) into the Microsoft stack is a bonus, but generally, this is right up there in terms of functionality. I hope that some of the great …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HCL SametimeSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    8.4
    7 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Hosted PBX9.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings00 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules8.05 Ratings00 Ratings
    Call recording8.02 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening8.02 Ratings00 Ratings
    Message alerts8.06 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    8.0
    6 Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    Video conferencing8.06 Ratings7.01 Ratings
    Audio conferencing8.05 Ratings8.01 Ratings
    Video screen sharing8.01 Ratings8.01 Ratings
    Instant messaging8.01 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS8.08 Ratings00 Ratings
    Mobile app for Android8.07 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of HCL Sametime and Skype for Business / Lync (discontinued)
    Feature
    HCL Sametime
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    User Ratings
    HCL SametimeSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    8.6
    (2 ratings)
    9.0
    (14 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)